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I am having a problem with Adobe Reader 8.1.1. I am using Windows XP. Originally the program ran fine, but lately when I click on a link on a website that uses Adobe Reader I get a message that says there was a problem with Adobe, nothing more specific than that. I have tried to reinstall, but get a message that says "Error 1714. The older version of Adobe Reader 8.1.2 cannot be removed. Contact your technical support group." When I try to unistall using Window Add/Remove I get a message that says "This patch package coud not be opened. Verify that the patch package exists and theat you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." When I try to use the repair function in the Adobe Reader program nothing happens. Can you help? And thanks so much for your time.

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Do you the original installer of your adobe reader?

if you..when uninstalling adobe and the error occurs just browse for the .msi in your adobe installer and hit ok...

after it uninstall...download foxit reader and install it instead of the adobe reader....

hope this helps

^_^

Posted on Mar 17, 2008

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I am constantly having trouble opening different files


If you are using Win8, read this
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When I open an attachment-pdf for instance. or any attachment for that matter. The windows media player opens, with an error message saying it cannot open this type file. is this an adobe reader problem


Sounds like your files are not assigned to the correct program.

Open Windows Explorer and find a pdf file.

Right click on it and choose Open With...

Select Adobe Reader and check the box at the bottom that says:

Always use the selected program to open this kind of file.

Click OK.

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Thanks for using Fixya.

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Cannot use reader 8.0,cannot remove it or install 9.0


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Dec 24, 2008 | Dell Dimension 8400 PC Desktop

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My Adobe reader 8.1.1 will not open. I get error message that the patch package file is damaged and cannot be fixed. I am unable to uninstall Adobe Reader 8.1.1 and cannot Install 8.1.2 nor any patches....


Hello there.
This problem happens often. Please try the following steps to resolve the issue.

1) Restart your computer.
2) When the machine first starts again it show some white text on a black screen, before the Windows logo appears. Gentyl tap the F8 key repeatedly _before_ you see the windows logo until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Now that you're in your computer in Safe Mode, go to your Control Panel and select Add/Remove Programs and chose Adobe Reader 8, which should uninstall properly now.

Hope this helps.

May 02, 2008 | PC Desktops

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I am using vista and have adobe acrobat, when i click on an online link to a pdf file it says 'acrobat not found' i have added the program to the list of accepted programs in the firewall but still no joy.


try downloading adobe reader 9 or 8 and install it over you existing adobe reader, adobe acrobat is an old bit of software which is obsolete now

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1 Answer

When I try to open a pdf file, the icon is different and does not open in Adobe, but in MS Word 2007, which of course is does not open properly. This computer (Gateway M6752 laptop)has Vista Home Premium,...


Hey mrbickham,

In some instances, updating existing software or installing new programs onto your computer can cause issues such as what you have encountered. Fortunately, re-associating .PDF files with Adobe Acrobat Reader instead of MS Word 2007 may be all that you need to do. Most versions of Windows allow users to select the program they want to use to open any given file type, and can usually be done by following the steps I’ve provided below.

1) Right-click on the .PDF file icon.

2) Choose "Open With" from the menu that appears.

3) When you highlight the “Open With” option a submenu should appear. Click on the link in this menu that says “Choose Program.”

4) Another window should then open, providing a list of the available programs on your computer. Choose Adobe Acrobat Reader from the menu and check the box next to it.

5) At the bottom of the page there should also be an option that says something similar to "Always use this program to open this file type." Make sure that this option is enabled.

6) Click "OK."

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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1 Answer

Adobe Reader 8 error, the procedure entry point could not be located in the dll


when you unistall something you need to restart the computer each time. then reinstall it.

Mar 17, 2008 | PC Desktops

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