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I am having a problem with Adobe Reader 8.1.1. I am using Windows XP. Originally the program ran fine, but lately when I click on a link on a website that uses Adobe Reader I get a message that says there was a problem with Adobe, nothing more specific than that. I have tried to reinstall, but get a message that says "Error 1714. The older version of Adobe Reader 8.1.2 cannot be removed. Contact your technical support group." When I try to unistall using Window Add/Remove I get a message that says "This patch package coud not be opened. Verify that the patch package exists and theat you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." When I try to use the repair function in the Adobe Reader program nothing happens. Can you help? And thanks so much for your time.

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Do you the original installer of your adobe reader?

if you..when uninstalling adobe and the error occurs just browse for the .msi in your adobe installer and hit ok...

after it uninstall...download foxit reader and install it instead of the adobe reader....

hope this helps

^_^

Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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[click on the respective links if you need to read or if you need to download the respective applications]

You can also use Fixit Reader (click here to download foxit reader) instead of adobe reader in case the problem persists.

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Got window that said update Adobe. Ran it and


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u mean reader 8 and reader 9 u can uninstall it from add remove program in XP or program and features if not then download clean up utility from http://support.microsoft.com/kb/290301/ and run it and remove only reader 8 and re install from adobe site

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.pdf files in adobe reader 8.0


Hi Jim,

While I can't tell you why adobe 8 wants to save files before reading or printing, I can suggest that you try again to go to:

control panel in XP
add/remove programs
pick adobe 8 and uninstall it

If you still have the older version installed try to see if it works now. You may need to restart pc to get it working.
If not then uninstall all versions or READER you may have.
Restart computer.

Now go to ADOBE.COM and install VERSION 9, the latest, and try it out. Its best to go directly to the site from your browser rather than follow links of dubious origins.

If it STILL won't work right for you, then try the following.
Go to the link below and install the older version of READER that you liked. Its a fine website with OLDER versions of many programs.

http://oldversion.com/program.php?n=acrobat

Good luck Jim, and I beg you please don't vote for me unless I was able to FIXYA!
Thanks.

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Nov 15, 2008 | Computers & Internet

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Adobe Reader version 8


Hi,
Try this fix,
1.dowload windows installer cleanup utility from the following link.
http://support.microsoft.com/kb/290301
Under more information, tab
2. Install and run the same from Start> All programs>windows installer cleanup utility.
3. In the box keep on selecting all items that say adobe and click remove. If you have multiple enteries might need to select them one by one.
4. Click on Start >My computer>Local Disk C:>Program files and delete the adobe folder
5. Restart your computer and again download and install adobe reader , it should work fine .

In case it still does not work and you need to open pdf files download
foxit reader from the following link
http://www.download.com/Foxit-PDF-Reader/3000-2079_4-10313206.html

Thanks
Mandeep

Jun 07, 2008 | Adobe Acrobat 7.0 for PC

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