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New Insignia 19 inch when hooked up to Optimum Cablevision does NOT get any cable channels..JUST basic channels...OLDER TVS all get the Cablevision full spectrum of chanels. Does it require a BOX to work for the Cablevision channels.. Please ADVISe.. Thankyou erabmd@optonline.net

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Yes, the premium channels are in a band width only reachable with a cable box. The standard or what would be over the airwave channels are available without a "box" in the basic cable tier.

Posted on Apr 19, 2008

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http://www.retrevo.com/support/Hitachi-50GX49B-TVs-manual/id/371bh845/t/2/

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Dont know how to get cable channels , i just get local channels.


Hello.

It sounds like you need to change a setting before running the auto or channel scan. On the same menu screen that has the option for running the channel scan, you should see a setting that has next to it the word "AIR" or "ANTENNA". If this isn't changed to "CABLE" or "CATV" then the TV will only scan for a limited number of channels because it assumes you have an antenna hooked up to it instead of a cable line. This is the same for all TVs. Anytime someone runs a channel scan on ANY TV and they only pick up a limited number of channels, they need to change the setting I've described. And remember, it will be on the same menu screen that you go to in order to run the channel scan.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here.

Please let me know if I can be of further assistance.

P.S. On some TVs, autoscan is called autoprogram.

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If this is similar to what you have and you don't care about the channel/current program on screen display that appears for several seconds before the channel selection completes, perhaps the cable co. can adjust your box to supress this display if it will speed up the channel selection.

There is another annoying problem with this box. If you have a fraction of a second ac power interruption which might not even cause your computer to reboot, the cable box goes into a reinitialization that could take 5 minutes or longer. In my opinion, it is not worth the $6.50 per month charge we will receive when the year is up.

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