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Veritas Storage Exec for Windows Small Business Server - 5.3

Sony/Veritas Problem


By lawyer - usenet poster


Howdy!

I am having problems with our tape backup system.  We are using Vertas,
Backup Exec v.8.50 v.3571 and have a Sony TSL-9000 changer.

The problem is the software is indicating the cleaning tape is offline,
rendering our backups offline.

Anyone know the cause and/or solution to this conumdrum?

PaAnWa

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I have the same problem.
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Solution #1

posted on Aug 10, 2005
Not Rated (0)

Hart

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
FYI, this is a servie problem.  The services related to the Backup Exec
need to be stopped, then restarted.  The backup software then can
restarted and the problem, as Clouseau would say, is sol-ved.

PaAnWa

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http://www.deja.com/
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Solution #2

posted on Aug 10, 2005
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Ranny

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
To my knowledge, the cleaning method by Veritas in earlier versions was not
supported for Sony drives, therefore you simply clean the drive by inserting
the cleaning tape, not running a job. The drive would clean, the okay itself
to be online for backups.  I've not encountered this with v8.x though, or a
changer.
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