Question about Canon Pixma MP800 All-In-One InkJet Printer

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Does not print black...

My printer does not print black.  When I try to aline the print heads I get an error, and when I clean the nozzles, nothing shows up.  The black ink cartrige is full..

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I have had this problem with the Pixma ip90. My machine did not like generic ink ie NON Canon. The ink had clogged up the nozzles. It was only when I put in genuine ink and cleaned and cleaned that I slowly rectified the problem.
If this does not work you may need to replace the printer head.
Good Luck

Posted on Mar 16, 2008

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If none of the above works, then you may have blocked print head nozzles. You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any black ink on the nozzle check, then there is hope! Repeat the process until you get a full black nozzle check. If nothing, repeat the process once more.

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Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of ink on the paper. Try up to three
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1 Answer

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Hi Kontiki28. It seems you either have seriously blocked black ink nozzles, or you have faulty black ink nozzles. You can try the nozzle cleaning method described below, but remember it can take quite a while.

Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any black ink on the nozzle check, then there is hope! Repeat the process until you get a full black nozzle check.

If nothing, repeat the process once more. If still nothing, post a new comment detailing what you have done and the results.

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Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean again. If still nothing, report back

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