Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Printer won't print.

Well, turing off the wireless worked, but the printer still won't print!
HP7410, bought a new 16' cable to connect the printer to the back of my tower. Plugged in the power cord and plugged in the phone for faxing.
When attempting to print, I choose the HP 7400 office series, as usual. Click ok, then nothing. "This document failed to print" Then I have to go to the printer and delete the order.
Suggestions?
-Georgy-

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  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    So the printer is connected with the USB cable or am Ethernet cable? What is the operating system of the PC?Please Reply me back.

    Thanks
    Riz

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Hp740 brother printer
loss wireless connection, then changed wirless ip address
do i need to reset printer

Posted on Jun 04, 2011

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Hi,

If the cable you are using is USB.

Try these steps.

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : HP Office jet 7400)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

Posted on Mar 17, 2008

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