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Lexmark 5400 series all-in-one fax printer scanner copier

I am having the sample problem as someone else on this site with my scanner. The display is reading CANNOT RETRIEVE APPLICATION LIST. I tried everything and referred to the index for help as well as the manual. The person with this problem before said she was trying to set up from the printer when she should have been setting up with the desktop, but I've tried it with both. What am I doing wrong? Please help me as soon as you can my mom died on friday and I am desperately trying to scan photos of us together for a collage.

Michelle

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  • mmfamily Oct 02, 2008

    I am trying to use scan mode on my printer and it keeps saying cannot retrieve application. What does that mean?

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Ok...try a test page first, with printer off the computer completely

and..check for newest printer drivers here

or send me an email, and I can make a shared service call today(Sunday)

pn4pm@yahoo.com

Posted on Mar 16, 2008

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