Question about SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 won't turn on

I unhooked my player from the computer and it got a white screen. I tried turning it off then it wouldn't come back on. I took the battery out and put it back in. Still wouldn't come on. I hooked it back up to the computer and it came on. When I unhook it, it turns off immediately and will not come on. Any suggestions?

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  • 2 more comments 
  • Anonymous Mar 28, 2008

    I have the same problem!
    please help me!!

  • Anonymous Mar 28, 2008

    me too ive even tried reseting the whole system of the player but nothing

  • tiffany3 Mar 29, 2008

    still didn't work. Remember it turns off immediately when unplugged from computer and won't do anything!

  • trAeZzY Oct 11, 2008

    it will not turn off



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  • SanDisk Master
  • 13,433 Answers

Here are instructions on how to use recovery mode procedure to make the mp3
player turn on. Do the following steps:
1. Turn player off. Hold the power button down for 20 seconds to make sure
it shuts down then put the "Hold" switch ON. The Hold switch is located at
the top part of the mp3 player.
2. Now hold the "Record" button while you connect it to the computer. Keep
holding it until it finishes installing the new device.

Posted on Mar 28, 2008

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1 Answer

Blank White Screen on my Sansa E260 4g mp3


Try doing a soft rest on your player. Hold the power button the player for 15-20 seconds. This should power the player off, after which you should be able to power it back on.

Mar 28, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

White screen on sansa e260


For the non-deletable files try: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=26888&query.id=215455#M26888
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=24445&query.id=215455#M24445
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=2824&query.id=215455#M2824

For the Display: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=25895&query.id=215591#M25895
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=16113&view=by_date_ascending&page=1

Hope this helps...

Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

MTP Mode Doesnt Work


Try uninstalling MTP Mode in the Windows Device Manager, and replugging the player - set the menu setting in the Sansa itself to "auto" for USB Mode before replugging. Let me know how it works.

Jun 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Stuck in language mode


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

May 13, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

The screen is turning white when I change song


You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sansa E260's screen is white and it won't turn off


you have to hold down the power button for 13 whole seconds. I have had the same thing happen to mine and I dont know if there is a permanent way of fixing it but that should turn it off so you can turn it on again.

Apr 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

White Screen.


unintall the device from the computer and try to reinstall it again..if that doesnt help you you will have to get a new new device from sandisk...

Jan 03, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Screen black


Try to get a firmware upgrade done..once you have that done you should be able to use the device without having any problems..

Dec 30, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sansa E260's screen is white and it won't turn off


After leaving it on all night and running the battery down I plugged it back in, it charged and everything is working fine. The morale of this story is, don't unplug it from the computer while it is in use.

Mar 06, 2007 | SanDisk Sansa e260 MP3 Player

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