Question about Epson Stylus RX500 All-In-One InkJet Printer

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HORIZONTAL BANDING IN MY PRINTS

I've recently discovered horizontzal banding, (left and right across the 81/2" width), in my 81/2 x 11 prints. It's most apparent in the lighter tones. I've done all the nozzle cleaning and head alignment to perfection. The problem is the print head alignment,(here on refered as P.H.A.), operation indicates that it is addressing the Vertical lines and banding, not the horizontal lines. Am I missing part of that procedure somehow. I have an Epson C88 at work and the P.H.A. does indeed have an additional operation that address the horizntal banding specifically. My RX500 has done a faithfully great job since I got it in Dec.2004 and I did have to override the "ink pad saturation point shut down" about 8 to 10 months ago. Can you tell me anything? Is it time for a new printer?

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  • Anonymous Jan 26, 2009

    I am having the same problem except it is only when printing black. Anything in color is fine. Someone suggested that I use only Epson cartridges for the black. I tried that and it still prints with horizontal lines through anything printed in black and white.

  • richpetocz May 11, 2010

    Hi gwbm,

    First let me give you my most sincere apology for not getting back to you months ago. I had bought a new computer and have had to focus on all the resetting up of some older version image editing programs into my new O/S, (Vista Home Premium SP1 64 bit, an absolutely great system, far better than my Windows XP O/S). I fell behind on a lot of things and I did try to contact you through fixya but was having a problem with it. (That's another story though). The truth is that this problem with my RX-500 has been taken care of. Mostly the problem came down to head wear. I'm a photo-artist and I have had this printer since December 2004. I will gamble a bet that I put my printer through far more than most home use printers. Not only does this printer produce hundreds of 8.5 X 11 colored prints, (always in the 'Best Photo' and 'no high speed' mode), at an AVERAGE rate of 100 every month and a half, but it typically must print on high ended, Coarse Textured, 100% cotton rag papers as well as a regular line of high end Canvas's. I didn't quite understand why you thought I had been referring to the C88, (that one is a cheap company computer in my office), because I did ask my question in what I thought was an RX-500 forum, ("I thought"), and I did mention that it was an RX-500. But all of this said, my problem was a very pronounced horizontal banding that, aside from head wear, was made worse by some dried, cheap, ink, (I was using a less expensive off brand back then). I read the sollutions you recommended and I beleive that if it happens again I'm going to try it. It may save me a lot of wasted ink like I had to go through in the head cleaning processs back then. Again, thank you for your trouble I hope you understand and because I beleive that your recomendation would have worked, I am going to score this with a "FixYa!" Rich P

  • Gerry Millward
    Gerry Millward May 11, 2010

    Hi Guest - I presume you are referring to an Epson C88. I don't know if you will see this, but we need a bit of an interactive session to help you. Can you register on FixYa and post your own query?

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OK Guest - I'm sorry you aren't prepared to respond, so here's the best I can do without it.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of ink on the paper. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have already done lots of head cleans with no result, and you're sure you have good ink cartridges properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean/nozzle check again. If still nothing, post a new comment detailing what you have done and the results.

Posted on Mar 01, 2009

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