Question about Durabrand PDV-705 Portable DVD Player
When you load disc it registers as disc error and spins extremely fast.
I purchased this DVD player with the knowledge that if there were any problems with it I could return it to Walmart. It has passed the 30 day warrentee with them and they tell me I have to deal directly with the manufacture. When I tracked the products company down through the internet and was referred to your websit I was shocked that troubleshooting a problem for a unit that is not a year old was going to cost me more money. I have no intention of paying for a service that should be free. I could understand having to pay for this service if the unit was older than 1yr. I work in retail and if we sent our customers on a wild goose chase for customer service where we knew there would be no fix then we would be out of buisness. Thank you for making me (and I am sure other customers) want to give the larger companies with more expensive unit my money . At least they have a better after sales services.
Posted on Mar 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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