Question about Durabrand PDV-705 Portable DVD Player

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Portable dvd player says disc error

When you load disc it registers as disc error and spins extremely fast.

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  • babygirl8435 Mar 20, 2008

    one morning my dvd player was working but by the afternoon when i tried to put it on for my 2year old. the disc wold not load. and then it says disc error or no disc. can somebody please help me its only 6months old. really dont feel like buying a new one. thank you.

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I purchased this DVD player with the knowledge that if there were any problems with it I could return it to Walmart. It has passed the 30 day warrentee with them and they tell me I have to deal directly with the manufacture. When I tracked the products company down through the internet and was referred to your websit I was shocked that troubleshooting a problem for a unit that is not a year old was going to cost me more money. I have no intention of paying for a service that should be free. I could understand having to pay for this service if the unit was older than 1yr. I work in retail and if we sent our customers on a wild goose chase for customer service where we knew there would be no fix then we would be out of buisness. Thank you for making me (and I am sure other customers) want to give the larger companies with more expensive unit my money . At least they have a better after sales services.

12235

Posted on Mar 17, 2008

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