Question about Durabrand PDV-705 Portable DVD Player
When you load disc it registers as disc error and spins extremely fast.
I purchased this DVD player with the knowledge that if there were any problems with it I could return it to Walmart. It has passed the 30 day warrentee with them and they tell me I have to deal directly with the manufacture. When I tracked the products company down through the internet and was referred to your websit I was shocked that troubleshooting a problem for a unit that is not a year old was going to cost me more money. I have no intention of paying for a service that should be free. I could understand having to pay for this service if the unit was older than 1yr. I work in retail and if we sent our customers on a wild goose chase for customer service where we knew there would be no fix then we would be out of buisness. Thank you for making me (and I am sure other customers) want to give the larger companies with more expensive unit my money . At least they have a better after sales services.
Posted on Mar 17, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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