Question about GE (PSS26MSRSS) Side by Side Refrigerator
I can't find this model number anywhere and am unfamiliar with the "Evolution" series. However, if it is a top/bottom unit (freezer on top, fridge on bottom) it sounds like you have a clogged drain.
If you pull the back panel off inside of the freezer (where the evaporator is housed) you will see a drain hole, usually in the rear center) that is probably full of ice. If this drain is plugged, it will cause the water to back up into the refrigerator, usually onto the top shelf or under the veggie bins, and possibly onto the floor.
You need to clear it out, and make sure that water flows through it freely, to the pan underneath the unit. The best way to do this is with a hair dryer and a copper wire, but be careful not to melt the inside of the freezer with it. When it's clear, you might want to take a hose and blow through it to make sure there's nothing trapped inside.
Please let me know if you need any further help with this issue.
Posted on Mar 19, 2008
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Posted on Jan 02, 2017
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What's happening is when the fridge goes into defrost water goes thru the drain and is seeping into the crack by the damper which will run into the fridge section. Why? The drain doesn't come down far enough for all the water to go down the drain tube. Frigidaire has a new drain that is longer and will prevent this problem.
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