Question about GPS Devices

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Hi, I purchased a model 3100 maestro from Radioshack last 11/23/07 just about 31/2 mos. Last time I used it was december. I try to use it this friday and doesn't work, so I let it charged in the car for the time I've been driving. Yesterday, saturday I try to use it again but nothing happened. I went to the store they try something and they said to go to your web and here Iam. How are you going to resolve this issue? Thanks. MATT E.

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Sir your device needs a update badly.

that is why it is asking you to go to web every time.

you can install the latest update and get rid of this problem soon


thank you

good luck

Posted on Mar 16, 2008

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Hi have a nice day!
Try first a complete discharge of your battery and then recharge it foull for a pouple of hours and test for operation.You may need to replace with a new battery.

Posted on Mar 16, 2008

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May be your software have been expired..

have you tried installing a new one and tried it??

Posted on Mar 16, 2008

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Please replace the battery at the earliest. And I hope it will start;
Waiting for ur feedback;

Posted on Mar 16, 2008

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1 Answer

I dropped my magellan "maestro 3100", now it will


hi elizalde_cl

start your 3100, then get a paper clip and depress the reset on the left side near the bottom of your 3100 to reset it and let it restart. that should fix it, but if it doesnt, let me know and ill tell you what to do next.

let me know if you need more help or info

Bill
EX f31817b.gif

Standing Member of G.O.T.

Dec 02, 2010 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Bricked my maestro 3100 tryign to do an upgrade. need recovery files. where can i find a free download? thanks


hi semorrison1

if you where trying to install the 2.18 update for the 3100, try running the update again if your
pc still sees your 3100. if it doesnt see it, it becomes alot more difficult to restore.



let me know if you need more help or info

Bill
EX f31817b.gif

Standing Member of G.O.T.

Nov 13, 2010 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Like a lot of people, I tried to update my Magellan Maestro 3100 on Windows Vista. It didn't work and my GPS is now unusable... all of the files were deleted. Anyone have the files backed up?


hi superbman

i have the files, but fixya wont let me give them to you (we are not allowed to contact the customers)....but if your computer see your 3100, you wont need them..just run the update again and wait till its done (it takes a while, the update is huge and takes about 30 minutes)...

if it doesnt work, Magellan will repair or replace any of their gps that were render inoperable due to one of their updates..


For US and Canada - by phone

You may ask a technical support question or request a repair and get a Return Authorization (RA) number by phone. An RA number is required prior to shipping your product to Magellan for repair.
Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT Telephone: 800 707 9971


let me know if you need more help or info

Bill
EX f31817b.gif

Standing Member of G.O.T.

Nov 09, 2010 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Magellan maestro 3100 stuck at bootup screen


did that just happen all of a sudden or did you try and update the 3100 and it failed to boot after that...if you didnt try to update it...turn the 3100 on then use a paper clip to depress the reset on the left side bottom of the gps and let it restart.

if that fails, let me know and ill help you further


bill

Jul 15, 2010 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

My magellan maestro 3100 screen says Venus0 UT R06?


you have what is refered to as BRICKED YOUR UNIT! this is not for the faint at heart to repair as it involves alot of moving, coping and pasting files but im going to give you a link that you can follow to restore you unit. 1st i must say that if this occurred after you updated the 3100, magellen will repair or replace any unit that was renedered inoperable after their update. i suggest you call them if that is the case.

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971

the below link will instruct you as to how to restore your unit if magellan is no help.

GpsPasSion Forums

please let me know if this was helpful or you need further help...bill

Jul 14, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Magellan maestro 3100 model suddely stop speaking and how can I add new maps?


make sure you have the latest firmware update by checking the link below and also you can purchase map updates there also.

http://www.magellangps.com/support/product.asp

Jun 13, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Maesto 3100 touch screen does not work!


There is an online tutorial that shows you how to replace GPS batteries, parts are many times available though www.ebay.com. The repair manual is at : GPS Repair

Apr 05, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Magellan Maestro 3100


have you updated the maps on it? if no try and update the maps also do a firmware check to see if you need an update.

Nov 25, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Need instruction guide


hi!get it here:
http://www.retrevo.com/support/Magellan-3100-GPS-manual/id/2946ag211/t/2/
u might have to make a free registration..if its not working then please look from the retrevo.com website
regards!

Nov 10, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Maestro 3100won't power up


Hi,
I understand the problem in the unit so to turn on the unit the so please follow the below steps.

-> At the left hand site you can see a small pin hole named as (reset) just inseret a paper clip into the hole and gently push it in side then
-> Press and hold the power button for 20 seconds .
-> The unit will turn on

If still the unit is not turning on means please call to this number :

Technical Support :

North America: Telephone - 800 707 9971

Jan 26, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

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