Question about Brother IntelliFAX 775 Plain Paper Thermal transfer Fax

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Poor line condition

The fax starts to take a few pages then prints the report that says poor line condition.

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  • Anonymous Apr 15, 2008

    i cant receive a fax. i only have 1 phone line in my home. how do i tell people to fax me information.

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The modem in the fax is having a problem with what is called 'handshaking', meaning its not able to sync up with each other. Try another outlet if one is available or even take it to another home or business to see. The cord from the wall to the fax could be bad also, try replacing that after you try it somewhere else.

Posted on Mar 28, 2008

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1 Answer

What button do I press to generate a Fax report - this is not always generated automatically.


Sounds like your Fax Options are set to print on error only. If you want to have both confirmations and error pages do the following:
1 Press Menu until “Fax Setup” appears on the top line of the display. Press Enter.
2 Use the scroll button to find MSG Confirm. Press enter.
3 It may be selected to On-Err. Use the scroll arrow buttons to get to On. Press Enter.
4 To return to Standby mode, press Stop/Clear.
This should make your fax print out a confirmation on a successful or failure transmit of your fax.
If you want to print out the last few sent or receive faxes:
Printing a Report
1 Press Menu until “Reports” appears on the top line of the display.
2 Press the scroll arrow buttons to display the report or list you want to print on the bottom line.
•Phone Book: Phonebook list •Sent Report: Sent fax report •RCV Report: Received fax report •System Data: System data list •Scheduled Jobs: Scheduled job information •MSG Confirm: Message confirmation •Junk Fax List: Junk fax number list
3 Press Enter. The selected information prints out.
You can find your manual in English by clicking here.
Good luck!
------------------------------------------------------ Please rate this post if it helps you! :)

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1 Answer

Dialing out to fax papers. Reaches the number but instead of taking the fax it prints out a report saying: transmission verification report -- NG: Poor line condition. I have never used this fax machine...


Perhaps you indeed have lots of interferences on your telephone line, or the recipient does.
It is also possible that the unit has been set for a different telephone line standard (for some other country) - check the manual for relevant settings. If you don't have a manual, go to Brother website and download one.

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It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

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Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?


I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

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1 Answer

Cannot receive fax


Call your fax machine from a regular phone and listen for fax tones.

Do you have a DIGITAL phone service?

Feb 06, 2009 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

OUT OF MEMORY


Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

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