Question about Kenmore 98702 Stacked Washer/Dryer

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Tub wobbles terrably in spin mode

Why does my washing machine in spin mode always sounds off balance with a terrable banging sound that i could hear out side

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  • gend Apr 26, 2008

    I have the exact same problem with my unit

  • Anonymous Apr 29, 2008


  • kopp123 May 13, 2008

    Having the same issue. It's been getting progressively worse over the last two weeks, starting with just being loud, it's now banging really loud and shaking the whole machine. I no longer feel comfortable using it...

  • robnewporte Dec 27, 2008

    My Drum wobbles and bangs against the side of the washer in spin mode and more recently in the wash mode as well. I'd like to fix it myself but need some assistance, any suggestions?



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May be repairable w/o new parts by opening up machine and reinserting spring (via lifting the tub and twising the spring) onto rod of shock absorber(s) if they have separated. Overloading of my light duty machine has cause a couple instances of separation casing the severe unbalance and banging -- which I've fixed per above.

Posted on Apr 27, 2011

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This is normally caused by defective dampers. Just like car suspension, these even-out the vibrations of the drum.

When worn, the drum just bounces wildly on it's springs.

The metallic banging should be avoided by foam buffers fitted inside. These frequently fall off unnoticed. They just need gluing back on with impact adhesive.

Here is a typical diagram of a washer - click HERE Move your cursor over the damper on the bottom left of the drum to see it.

Look online at spares centres for your make and model, and look for keywords of - suspension, shocks, shock absorbers or dampers for your parts.

They are fairly easy to fit with the back removed.

Thanks for using Fixya! If this has provided a solution, please rate as such. Thanks.

Posted on Jul 03, 2008

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Try lifting the inner drum to check if there is any movement between the inner and outer drums, also turn the drum and listen for any grinding or scraping sound from the rear of the drum. Its possible that your bearings have gone out & need to be replaced. The job is far from easy.

Posted on Jun 17, 2008

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