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Re: Water on the insde of fridge.
Locate the drain tube that comes from the freezer. Even though it is brand new, the tube may have been jarred loose during shipment. When the freezer gets a certain amount of ice build up on the coils, a defrost timer turns on and melts the ice. In theory, it is supposed to melt into a drain tube and down to the bottom of the fridge where it then drips into an evaporator pan. Check in the back also for a plastic tube and try to trace it from there.
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You might have the frig. temperature set too low. Set it at 38 deg. check actual temp. with gage. What happens is ice builds up in the drain tube that runs down to the bottom when the fridge defrosts therefore causing water to run into the veg. drawers. Ice buildup is preventing the water from running out at the bottom where it should. Just raise your fridge temperature a little and the problem should go away. Hope this helps.
That's normal especially if you tend to leave the door open alot. Moisture from the outside air condenses and drips to the bottom. Also, if the refrigerator is automatic self-defrosting it will melt ice collecting around the refrigerator and the resulting water will collect at the bottom. Check under the food drawers for a drain hole. If it is clogged, clean it out. If it doesn't exist, periodically sponge out the bottom under the drawers.
Look inside at the back to see if there is a collecting troff which collectes the water runing down the cool plate. In the middle of the troff is a run off hole which takes the water outside to the back to an evaporation tray. if this hole gets blocked it floods the fridge and you know the rest. Some fridges have a looped plug which you pull out of the troff hole to clear the blockage. I know this as my fridge does this too.
could just be condensation,which is normall,have you put any uncovered/warm/food or salad/fresh fruit in lately,these all add to the"problem"there is no "fix "other than kitchen tissue under the salad /fruit drawers,and throw away once a week.fridges are not frost free.(condensation in freezer is frost)
begin by removing the grill on the front at floor level. look under there and you will see the evaporation pan. next pull the fridge out from the wall so you can get behind it. there you will see the tube. to unclog it you will have to disconnect it at the top and force hot water into it using a turkey baster.
You seem to have conflicting information here.
If you turn the therostat DOWN it is setting it to defrost that will not help the food in the door to get cold it gets it warmer. The water is possibly from the fridge being in defrost mode and the tube that usually direcfts it to a tray beneath the fridge to waste tray that evaporates the water from the heater coil has somehow been directed back into the crisper draw.
tfry turning the fridge to colder not warmer. Hope i interpreted this correctly, language is a wonderful tool when facial expression and visuals are available otherwise its a handicap