Question about Lexmark X5470 All-In-One InkJet Printer

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Carrier jam Hi, my lexmarx 5400 printer keeps saying carrier jam and it keeps banging back and forth real hard, no other buttons work until the problem is solved, like its not comunicating with the computer, i took and disconnected it from the comp. to get it serviced for 3 days and left the printer still plugged in(not to the comp.) is that why it went haywire? I tried everything to fix it but nothing works, It worked great before---PLEASE HELP///Preston

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Do have a slamming noise.Then the encoder must be broken or it may displaced ..if its broken your printer is defective...
if out of place u can fix it Note:::::::::encoder strip is very delicate in process of trouble shooting it may get damaged so take extreme care please use this link to trouble shoot:::::

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:549:0:0&framed=&docid=ENUS22722&relevance=0

Posted on Mar 17, 2008

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Thanks please do click the accept button for my efforts.

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2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
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hi,
Follow the wizard on the following website , to help you to pinpoint the problem
http://tinyurl.com/3nh59x


Thanks
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I had this same problem, I found a long skinny thin plastic strip had fallen off & caused the problem for me. The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging! Sorry my tech. terminology isn't good, I am not Knowelegable with this sort of thing, just sharing my experience :) HTH!

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