Question about Tomtom ONE GPS Receiver

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Tomtomsat nav when i turn on my tom tom 710 a red cross is showing over the "hands". do you know causes this and how can i fix it?

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Posted on Mar 16, 2008

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Posted on Jan 02, 2017

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My tomtom fell on the floor and i get aflashing red and white cross. How do i correct this and get my device working again?


Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

Feb 23, 2013 | Tomtom ONE XL GB Car GPS Receiver

1 Answer

I have a Tom Tom XL IQ Route/XL Classic which is 1 month old. When I switched it on it came up with a blue screen , picture of Tom Tom in left top corner and on the right a white cross flashing on a red...


the problem it has is the software seems to either have a problem or the mapping itself is the problem, if you bought the device brand new from a shop like halfords, then you will have the TomTom 1 year warranty, but you need your reciept for it to be authorised.
if you have done a back up of the device previously on tom tom home then you can format it and it may back up ok.

alternatively go into any Halfords or other store and speak to the specialists and they'll give you any info they can give.

Oct 04, 2012 | Tomtom Tom XL 325 330 330S 340 340S GPS

1 Answer

TRIED TO UPDATE MY TOMTOM GO 710 BUT NOT ENOUGH MEMORY BOUGHT NEW CARD BUT TOM TOM WONT TAKE IT TRANSFERED DATA BACK ON TO OLD CARD BUT TOMTOM WONT TAKE THIS...SHOW TWO CROSSED HAND ON MEMORY CARD...


Just had the same problem..............

I discovered that you must only use an SD card and not an SDHD card.

I bought a bigger SD card (2Gig), installed it and copied the data I wanted without any probs. With the SDHD card I couldn't transfer anything and didn't get any help as to why...(there's a lot to be said for trial & error).

Hope this helps

Jun 09, 2011 | Tomtom GO 710 Car GPS Receiver

1 Answer

Tom tom screen showing sim card with red cross through it


your tom tom need a sim card what go on the side of it that y you got the red cross through it please go back to the shop where you got it and ask for you tom tom sim card then it will work 100%

Dec 14, 2009 | Tomtom ONE GPS Receiver

2 Answers

Hi, Tom Tom 710 has not come on for weeks.


it doesnt get better by itself. Despite having a green light doesnt mean it is charged. try changing the battery

Jul 05, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

My tom tom go910 will not activate? It will only show a piture of


The red cross means its been wiped usually. Connect it to your pc and go to my computer. Click on the tom tom logo and see what is on your device. The maps should be there in yellow folders. Copy and paste these in to a folder. Then reformat the device by right clicking on the logo and selecting fat 32. When done reset the device for 30 sec and connect back to your pc and install the latest version of tom tom home. You can then get all the fee updates, thhen go to add maps where you can put your maps back on from the folder you made

Nov 20, 2008 | Tomtom GO 910

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