Question about SanDisk Sansa E280 MP3 Player

2 Answers

Wont put songs on

I try to download songs onto my sansa e280, when i plug it into my computer it says "connected" as soon as i try to put a song on or if i delete a song it says "writing". that doesnt go away and when i disconnect, the songs i deleted are deleted but the songs i tried to put on arnt there. what do i do

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  • Benjamin Patri
    Benjamin Patri May 11, 2010

    Have you tried resetting the player to default and then putting all of the songs back on?

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  • Master
  • 3,037 Answers

Try resetting the player to default is what I would try and make sure the encryption is MSC which I believe is the other option

I hope that our answers help you

Posted on Mar 21, 2008

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I would wait for the writing message to go away before disconnecting the player - this is the standard message it will give you when you are transferring songs to the player. If it still says writing after 5 minutes (this is assuming you are not trying to load more than 20 songs at once), then you might have a real problem.

Make sure the files you are trying to load do not have DRM encryption on them, and also make sure they are in mp3 or wma format.

If you have Windows Media Player 11:
Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Mar 18, 2008

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1 Answer

Cant get songs onto my Sansa e280 player =[


"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.

If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.

If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.

-Tha Mp3 Doctor

Mar 18, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Mp3 wont play downloaded music


The device has 2 modes on it MSC and MTP, if you changed modes and uploaded songs in the other mode, they are only visible on the PC in that mode. But, the PC will show the total amount of free space on the device.

If this is not the issue, I would try formatting your device to remove everything and start over.

You can FORMAT thru My Computer>Device Name (e280)>Right Click and select FORMAT.



Best of Luck.

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Nov 22, 2007 | SanDisk Sansa E280 MP3 Player

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