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Seems your laptop DVD player's laser diode lost it's capacity. If it is not that old, try the followings:
1. Blow some air with a watch air blower or an air can. Try the DVD/CD which freezes. If this doesn't work
2. Put a drop of lens cleaner and wipe with caution to the lens. Wait for a few second and try playing the DVD/CD. Don't use force when cleaning the lens. This should be just touch and wipe action.
If this is not the case and the drive is old, you need to replace the drive. This should cost about 30$ to 45$. I did mine last month.
Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd
Try if it can read other discs, if not you need to replace the DVD drive, now a days DVD drive costs 40$ and its easy to replace, look for a screw under your laptop opposite to the DVD drive, unscrew it and pull the drive out, much easier if you eject the drive first before you unscrew it, the drive bay will serve as the handle in pulling it out on your laptop. Inserting the new one is very much easier if you know how to take out the defective one.
Normally no drivers are needed for CD drives other than the ones built into Windows. It might be a dirty lens that is causing the trouble. When the tray opens on a laptop CD drive the lens is exposed and can get touched or exposed to dirt. Try gently cleaning it with a cotton swab to brush off the lens. If the problem continues, the laser may have worn out and is too weak to read now. You can find replacement drives online, or use a USB plug-in external drive.
If you know how to boot the computer into bios look for the boot section and check to see if the cd rom is there if not change the settings to show a cd rom and than save and reboot but i think you may have damaged the cd rom when you forced it open these are pretty delicate devices , force should never be used .
best regards mike
It sounds like the drive has just stopped working. Since it's likely under warranty still, I would contact the manufacturer and have them replace the drive. If you have a cd stuck in the drive, you can use a paperclip in the small hole on the face of the drive to eject it and remove your CD.
If it's only 8 months old, then you have atleast 4 months left on your warranty.
The problem will either be the ide controller channel or the dvd drive and firmware has faulted, the same fault probably happens when you have put a dvd in and it wont read or eject.
Return to the place of purchase, where the drive should be replaced or the notebook exchanged.