Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

3 Answers

False Paper Jam

My Copier has never been used this is the second one I have had I sent the first one back with the same problem both never have worked please help me fix this problem. It says Paper Jam then press ok.

HELP!!!!!!!!
Lodi

Posted by on

  • leight Apr 08, 2008

    says there is a paper jam and there is no paper in the printer

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3 Answers

Solution #1 is spot on. I just tried it and it worked first time, cost me £4.99 to get the tool I needed. We almost threw the printer out as paying someone to repair it would have cost almost as much as the printer itself.

Thanks a lot, you've saved us a lot of money!

Posted on Apr 24, 2008

The problem is an inherent one with HP but easy to fix
Remove the cd tray holder on the left of the printer by pressing the catches in and lifting it off.
Get a torx screwdriver and unscrew the 2 screws holding the side panel in place
Remove the side panel to expose the printer cog mechanism.
On one cog is a clear plastic disc which should be attached to the cog. This plastic disc has become dislodged.
press the disc back on to the cog.
put a drop of superglue over the end of the shaft holding the disc.
Put everything back together and your printer is fixed!

Posted on Apr 18, 2008

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  • 210 Answers

Hi,

try this.....

> unplug the power chord from the printer.
> open the rear access door.
> you will get full access to the rollers, check whether there is any jammed paper or any bit of paper stuck inside.
> if so remove it, else clean the rollers using a lint free cloth.
> close the rear access door.
> now try to make a copy.
if success thats it, else follow the steps below.
> unplug the power chord from the printer while it is turned on.
> keep pressing the on button for about 20 seconds while the printer is turned off.
> plug the power chord and try to make a copy.
still no go? try this
> unplug the power chord while the printer is turned on
> press and hold the ok and cancel button at the same time and insert the power chord while holding them.
> once inserted, wait for 5 seconds and release your hands.
> it will start to align the page.
once that is done, please try to copy. if still unsuccessfull... follow below
> unplug the power chord, move the cartridge from to and fro manually with your hands
> remove the ink cartridges and plug the power chord in
> when it asks for the ink cartridge, insert them one by one.
now try... if still you are having the same problem you may have to service the unit.

thanks and regards
agnel

Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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If you are facing False Paper Jam error in your HP Laser Jet 1312nfi but If you cant see any obvious paper jams, try to look closely into the rollers or the inside. There could be some tiny paper shreds stuck within those rollers. Or there could be a tiny piece of paper blocking the printer's sensor and thus giving you a false paper jam error.
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2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers.
3. Open the back of the printer and check metal paper rollers (not the rubber rollers) in the interior of the printer. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers.
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I hope this solution helps you
Let me know if you have any confusion in your mind.


Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed

Thank You for taking my service


Concerned: Muhammad Uzair

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