Tray locked. How to unlock the tray. Nothing stated in the manual. Must be a combination of key... but which one ? Thanks for your help !

If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Unlock procedure and to override the password lock to many popular brand TVs are given.

Try the following: Demo mode locks the tray like child lock
The tray lock should toggle on and off . While the player is turned on, press STOP, HOME, and then TOP MENU
button on the remote to lock or unlock the tray.
Note try by pressing STOP and HOME together then TOP MENU

To get a disc out
1 Turn the player off, and disconnect the AC adaptor.
2 Reconnect the AC adaptor while pressing down (/\ underline)on the player.
3 Keep pressing down (/\ underline) on the player until the tray opens.
Also try resetting - Reset to Factory Default Settings
Good luck

Tray Lock feature is on.
While unit is off press and hold 'stop' button for 5 seconds. You will see 'UNLOCKED'. To lock it again hold the 'stop' key again for 5 seconds 'LOCKED' will appear.

Most DVD players have a flap then the tray pushes open when it comes out. What you should do (if its already broken anyway) is, using your fingernails, pull open the flap (if there is one) and then pull out the tray manually. Pop the disk in and let it close, or just push it yourself. PUlling the tray should not damage any internal components except for the gears that move the tray, which are not related to the disk reader, power converter, or anything else.

The Disc Tray is Locked
If the message “Tray Locked” appears on the screen, the retail lock feature has
been accidentally engaged. To unlock the disc tray you must press and hold a
combination of keys simultaneously:
On the front panel of the DVD Player, press and hold the STOP, ON•OFF and
OPEN•CLOSE buttons for at least 3 seconds.

I forget the password Your player is equipped with a “back-door” unlock sequence. Press and hold
the STOP button on the front of the DVD Player and the STOP button on the
remote control at the same time. (Hold both buttons down at the same time
for at least 3 seconds).

Press the open button down for 5 sec and the dvd player will say unlock and then you can hit the open button and the tray will open. I just did this. IT WORKED YEAH!!!!

Hi SoraTotoro,

This sounds like the child lock has been inadvertently activated . Look through the manual to find the key combination to unlock it.

Hope this helps.

Spare head 2.

Press and Hold EJECT Button, While UNLOCK Is Displayed :-)

The disk cannot be taken out by setting the Tray Lock, please follow the steps below.
Turn Unit ON.
Set the DVD to the Stop Mode.
Press and hold the ‘STOP’ key on the front panel.
Simultaneously press and hold the ‘9’ key on the remote control unit.
Hold both keys for more than 2 seconds.
Press the OPEN/CLOSE key on the front panel to check the Tray Lock setting.

To unlock the Tray Lock, please follow the steps below.
Turn Unit ON.
Set the DVD to the Stop Mode.
Press and hold the ‘STOP’ key on the front panel.
Simultaneously press and hold the ‘9’ key on the remote control unit.
Hold both keys for more than 2 seconds.
The Tray Lock has now been cleared.

After working with my technolocically challenged mother on the phone for about an hour we found out that pushing the power button on the remote control and the stop button on the DVD player at the same time will unlock the DVD player. Hope this helps.