Question about Dell DJ MP3 Player

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Firmware Reload My Dell DJ 20GB is in Recovery Mode, can't get the computer to recognize the device to reload the firmware.

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  • Alpa3 Mar 22, 2008

    I have three (3) Dell DJ 30's constantly a problem with one of them or sometimes all of them! I am also stuck in recovery mode and when trying to clean up, delete firmware and reload it ...keeps telling me firmware problem....obviously Dell won't help unless I pay a $75.00 an hour fee. Of the three Dell Dj's I own (about 1,000.00 worth)...they have all been replaced within the one year warranty period for one problem or another so these are REFURBISHED as it is. It is absolutely disgusting but I am trying to make this work..Any suggestions?

  • Anonymous Oct 15, 2008

    dell pod is saying "firmware problem."

  • I_am_miss_b Dec 11, 2008

    keeps saying firmware problem and then showing the recovery mode screen... plus, all the computers I've plugged it in to don't even recognize it so I can put the updated firmware on... BLAH!!!

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I have lost my data in Dell DJ Mp3 Player. How can I reciver my data?

Posted on Jul 07, 2009

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Well, after a lot of research and frustration, I found a site that had links to the right firmware versions so I could fix it! I also had to dig into the pit of despair that is my storage bins and thankfully I was able to find the CD that came with my DJ to give my computer the drivers it needed to recognize the DJ...

http://www.gotzune.com/forums/showthread.php?p=60383#post60383 go to that link and look towards the bottom for the link to your version of firmware that you need... ftp://ftp.dell.com/app/R74011.exe <--- that one worked for me!

thankfully, I was able to fix it by doing that, but not before I had to delete all the data from it in a sad attempt to make it work when it was stuck in recovery mode :( but I have all the good stuff on my computer, so it's probably better that I cleaned it up because I had too much **** on there that I didn't listen to anymore...

b

Posted on Dec 11, 2008

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1 Answer

Creative zen


First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)

Don't run it just yet!

Now, go into the Zen Micro's Recovery Mode:

1. Take out the battery
2. Press and hold the ON/LOCK button in the ON position (far left) and put the battery back in the player.
3. The player will then switch on - wait until "Recovery Mode" appears on the screen then let go of the ON/LOCK button.

The Recovery Mode options include an option to "Reload Firmware".

Now connect your Zen Micro to your PC and run the Firmware upgrade. Your player should be recognized by the Firmware uploader. If it isn't, then then your player has other damage.

Jan 16, 2009 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

My dell dj ditty has frozen


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Oct 06, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Stuck in recovery mode--would love to avoid buying a new mp3


I had the same problem as your and it stopped working yesterday. After search for helps and now it is working again after I reloaded the firmware. But unfortunately everything is gone. You have to reload your musics again. You can try this out: 1) go to creative labs website to download the "Recovery Tool". 2) at Recovery Mode of your zen there are options: Clean Up, Format All, Reload Firmware, and Reboot. Try out Clean Up first if it still not working then try to Format All. After that try the Reload Firmware. After you done the Reload Firmware. 3) Shut down your Zen and try to connect it to your computer. Now your Zen will automaticlly power On and computer will recognize it as a drive. 4) Open the Recovery Tool you have downloaded at creative labs website. This tool will detect your Zen and follow it's instructions: It works with my windows Vista. Well, it works for me, I think it will work for your too. Good Luck!
May God bless.

Jul 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Touch in Recovery Mode


can you choose any of the options 1-4? try to clean up.

Jun 24, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Recovery Mode


I agree, use the Reload Firmware tool on recovery mode and then upgrade the firmware from the website. If you get "firmware failed!", then try it from a different computer.

May 08, 2008 | Creative Labs Zen Digital Media Player

3 Answers

Make vista recognize my dell dj 20 gig


Try downloading the newest firmware to your Dell DJ

Nov 12, 2007 | Dell DJ MP3 Player

1 Answer

Dell dj firmware


I had the same problem and it turns out the firmware did get loaded, the program just didn't close out properly. If you go to Settings & Info-->Information on your DJ you should see that it is the updated version.

Sep 25, 2007 | Dell DJ MP3 Player

5 Answers

Dell DJ Gen 2 Won't connect


if your Dell DJ player is no longer recognized by the upgrade firmware even with the correct, original device driver installed, then you will need to install a windows 'MTP' driver by doing the following. Note that this applies to Windows XP only.

1. make sure you have the SP2 XP upgrade.

2. Install Windows Media Player 10 or roll it back to version 10 if you are using a later version. You can roll it back by going to 'Add or Remove programs' and uninstalling any WMP upgrade from the 'Change or Remove Programs' dialog window. Note: don't uninstall WMP enitrely from the 'Add/remove windows components' dialog.

3. Go get this file: fixup.zip Unzip it in a temporary directory and run the fixup.cmd by double-clicking in explorer or using the windows 'Run' command. Follow the instructions it prints in its DOS window about deleting the Dell device in the hardware manager.

4. plug your DJ player into the USB port. XP should now say 'Found MTP device' or something similar.

5. Get the Dell DJ 1.02 firmware from their support site appropriate for your player. Run the firmware upgrade. The software should detect your player this time.

A good reference for the Dell DJ stuff is here: gotzune.com

Note: I can't personally recommend the 'PlayForSure' firmware as I have not been successful upgrading to it. WMP 11 does not seem to work with the Dell DJ but WMP10 does and the device Sync function works just fine.

For almost ALL of the MP3 players out there that seem bricked due to a firmware upgrade failure or some other reason, they can be usually restored in a simlar way by installing a basic 'MTP' driver which allows windows to at least send a file to it, and by putting the player into a recovery mode as defined by the manufacturer.

Sep 24, 2007 | Dell DJ MP3 Player

1 Answer

Dell DJ won't reload or reboot


I would first suggest reformatting the DJ from Rescue Mode, and then try reloading the firmware from here: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=31&fileid=139674 If neither of those work, it may be time to look into some repair options. John Dell Customer Advocate

Aug 06, 2007 | Dell DJ MP3 Player

1 Answer

Firmware Problem


I had this problem as well and found help. I tried the suggestions below and the problem was fixed! What you can try is this: Open up Control Panel Click on Performance and Maintenance Click on System Click on Hardware tab Click on Device Manager button If you see a Yellow Exclamation mark beside something that looks like the DJ then double click on that. If you see something that says to Update the driver then do so. If it asks to checked Windows Update, choose this option!! If this fails then delete it from your computer by pressing the Del key then clicking OK. Restart the computer, connect your DJ and see if it works properly. If not, open up Device Manager again. This time remove ALL your USB ports, everything under Universal Serial Bus controllers. Restart your computer, let it reinstall your USB devices, connect your DJ with its done, hope it works... If not, open up Add/Remove Programs Click on Show Updates box in the top middle if your running Service Pack 2 Scroll all the way down until you see Windows Media Player 10. If more than one WMP 10 item is showing then remove those first. After your PC restarts remove WMP10. If removed successfully then your computer will now have WMP9 installed. Open up WMP9, click on Help, click on Check for Player Upgrade. WMP10 should be displayed. Let it update... After your computer restarts, install the Windows Media Format 9.5 Runtime from this sticky Restart your computer, connect your DJ and hope it works....... Or you can just take it to another computer running Windows XP and WMP10 and if it recognizes correctly then put back a v1 firmware, I recommend 1.02.01. Download it from this FAQ Hope this helps you as much as it helped me.

Jan 22, 2007 | Dell Pocket DJ MP3 Player

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