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Re: Won't take in my photo paper!
I had to reread your first post the mention of what to
do with all the photo paper. I see you mean that you don't use matte
photo paper you use matte heavy weight paper. I guess I mean that as a
question! That is the only thing that works for me with no smearing
problems. I haven't found one that is thick enough for a good feel. I
used an avery matte paper that has a coating for photo but it just
feels very light. Doesn't smear and looks sharp but very light weight.
What brand do you use ?
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If you put regular paper in the tray as it is asking does the printer use the regular paper to print the picture? If so, be sure the 4x6 photo paper tray (with photo paper) is pushed all the way in, and when you select print there should be an option (probably hidden in a submenu) to select the photo tray as the paper source. If you are printing from Adobe Acrobat, I have not found a reliable way to get the c6180 to use the photo paper tray.
I hope this helps.
The usual cause of this problem is too much 8 1/2 by 11 inch paper in the normal feed slot. Take most or all of the regular paper out of the tray before setting the photo feeder onto the front of the paper slot. When installing the photo feeder, make sure the photo paper container is extended by turning the big dial to the 2 o'clock position, then rotate the dial to the 10 o'clock position after the feeder is in position. Don't overfill either the photo feeder or the regular paper tray. It's pretty fussy about position and fit of the paper in the photo feeder.
Make sure you are using the paper that come under the specifications of the printer (102 x 153 mm (4 x 6 inches) for a Photo Paper). Though you are using the correct paper and you are getting the same message, then just set the paper type as "Plain" and try to print from the photo paper. It works in most of the cases
Best results will be if the paper you are using is designed for use in this machine and you print with the driver knowing paper type and using a direct flat paper path
Use The bypass tray (and you can also use face up delivery tray ) and make sure you tell printer what paper type it is using ie control panel, printers, preferences, paper type set to photo/gloosy or even card stock if it is thick.
Ensure feed rollers are clean, and paper is good quality