Question about Creative Labs ZEN V Plus MP3 Player

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Frozen my zen V plus is frozen on Now Playing but can't play and can't plug into computer

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Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.


I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.

Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.


Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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Creative zen became frozen


Let the battery completely drain, and after a while charge it using the charger available else thru computer without turning it on.. let it charge for 50% and then try switching it on. Try this if not get back to me.

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Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

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1 Answer

Zen V is frozen. Reset just brings back the frozen mode (Album...now playing)


Since the reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Feb 20, 2009 | Creative Labs ZEN V Plus MP3 Player

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My zen has frozen and it is still on.


ok look down on your zen u will see a play where u plau it in then nezt to it its a veru very little thing get a pin put it in there then it will not froze

Dec 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v problems-frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

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Try to download the "fixer" from Creatives homepage.

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that didn't work try this http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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1 Answer

Mp3 music wont play... all other functions ok


Your Computer may not be recognising it.
If it came with an installation cd,i suggest you reinstall but back up your music on a memory stick or recordable cd.
I would also try using another usb port.

I Doubt its stopped playing because its been dropped on the floor as my best friend has one of these,and her one has been dropped in the bath,on the hard floor lots of times and still works

Hope I Helped You.
Good Luck With It.

Regards,
Sophie x

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