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You need activesync http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx
ActiveSync’s Tools >Add/Remove Programs
screen lists all the programs that have been installed on your device.
To uninstall a program, uncheck the box next to it and click on OK. To
reinstall a program, click on the empty box next to it and click on OK.
Do not click on the Remove button.
Here's how to do it:
If you used ActiveSync to install a
third-party program to your Windows Mobile device, you can uninstall
the program quickly from your PC.
Make sure your Windows Mobile device is connected to your PC and ActiveSync is running.
the PC’s ActiveSync Window, click on Tools >Add/Remove Programs.
This opens the “Add/Remove Programs” dialog box, which displays a list
of third-party programs you have installed on your device.
To uninstall any of the checked programs, click on the box to uncheck it and hit OK—ActiveSync will do the rest.
Reinstalling programs you’ve uninstalled
Once you’ve installed a program using
ActiveSync, the necessary installation files are saved on your PC. If
you uninstall the program as described above, you can use the
Add/Remove Programs menu to reinstall it at a later time. Uninstalled
programs appear in the Add/Remove Programs list as items with unchecked
boxes. To reinstall it, click on the check box next to it and hit OK.
ActiveSync will reinstall the program automatically.
Note that files in CAB format can be
downloaded directly to a device and installed, so they will not appear
in the Add/Remove Programs list. In addition, some freeware programs
are installed by using ActiveSync’s Explorer to copy the program file
to your device. Those also do not appear in the Add/Remove list.
WARNING: Do not click on the “Remove”
button at the bottom of the Add/Remove Programs screen unless you never
again plan on using the program. This completely removes the necessary
installation files from your PC and you won’t be able to reinstall the
program by checking the box.
Usually the simplest solution with Microsoft software such as active-sync is to uninstall it and install it again from scratch. When you reinstall it will ask you what programs you want to sync with, your old PIM software has been lowered in priority in favour of Outlook because MS think everyone should want to use it, so it's often easier to start using Outlook as your main PIM.
Yes, update may cause the issue. You may try reinstalling the Reader Library Software again. To do so, please uninstall the existing version first, then download it from the Reader Store Website and then install it. If the issue still persists, please try uninstalling the update from the Compouter and then again install the Reader Librarys Software. That should resolve the issue.
What version of ActiveSync are you using? Open ActiveSync on the PC, then open "About ActiveSync" under the "Help" menu - it should be version 4.5. If not, download version 4.5 from Microsoft as a first attempt to fix the problem. If you are using 4.5, try uninstalling/reinstalling again but make sure you do a soft reset (push the pin on the top of the device) before you connect the Ipaq. If this doesn't work let me know and we'll try some other things.
This is the case that your phone previous setup has changed back to default setting since the phone is sold to you. I have my MPX220 before and sync with Windows Xp Service Pack 2 and Activesync 4.2 and everytime I came back, they automatically recognize each other both PC and my phone. I think in your case, you need to start over again by uninstall the activesync and reinstall it and then reconnect your phone back to start from step one. I think that is only way to refresh the connection of your MPX220 and your PC. I don't know why you has these problems but usually when you are done your setup at the first time, your PC recognize your phone with the current setup you have made but when your phone is completetly dead, it wipes out all related info which is necessary for both parts to handshake and only uninstall the sync software and reinstall it from fresh can solve this problem. windows 2000 is not as stable as win xp about these tasks. If you can upgrade to wins xp, you will never worry about this again specially windows xp with service pack 2. I hope this help
Try uninstalling with Windows Uninstall Clean-up tool.
XP seems to do a poor job of installing conduits sometimes. I think this might be an issue with the one conduit no being registered correctly in the Windows Registry.
You can get this tool here:
Uninstall Palm Desktop. Then shut down the PC. Then start it up again and re-install Palm Desktop.
I hope this helps.
Typically this means you have a firewall enabled. If your using Windows XP SP2, make sure that ActiveSync is in the exceptions tab of the Windows Firewall (control panel->windows firewall->exceptions). If your using Norton Internet Security, right click on the globe icon in the system tray (near the clock on your task bar) and choose disable, the try syncronizing again. If your using McAffee Antivirus or the McAffee Firewall, you could try McAffee for help configuring that OR uninstall McAffee, uninstall ActiveSync the reinstall ActiveSync then install McAffee and do all of your Antivirus and Firewall definitions updates.