Question about Kodak EasyShare CX7330 Digital Camera

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Kodak Easyshare software

Since I did the automatic upgrade to the software, I have not been able to download video clips from my CX7330 camera. It locks up and kicks me out whenever it gets to the clip.

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Can you transfer a smaller video clip?
If so, the problematic video may be very large and causing a transfer timeout. Try a card reader for transferring the video in question.
Another way to check if this is the problem is to try a selective transfer with the software, if the software can access the video and display the contents without also timing out.
If even small videos fail to transfer, there is a version 7.0 available - released since you posted this email. Maybe that will handle the issue more successfully.
Good luck.
DigiChick

Posted on Jun 09, 2008

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Did it come with the software disk? If it didn't you can go to the Kodak website and download the software. This is the site for the tutorial on your camera: http://www.kodak.com/global/plugins/acrobat/en/service/manuals/urg00239/CX7330_GLB_en.pdf and here is the site for the software: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=11467&pq-locale=en_US.
I've found that other software will work on occasion with my Kodak but Kodak's is the best. I would install the easyshare software then after that plug in your camera to allow the computer to recognize it.

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Have you tried uninstalling and then re-installing the software?

Remember, after uninstalling, re-boot before re-installing.

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1 Answer

Can't download my pix to my computer


monkey1,

As this is an old post, do you still require help?

Have you contacted Kodak tech support?

Apart from the Kodak software to connect the camera, you could use a USB card reader.

Take the memory card from your camera and put in the card reader.... it transfers MUCH faster than directly from the camera too.

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