Question about Canon Pixma MP500 All-In-One InkJet Printer

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Problem by printing with CD-LabelPrint in Canon Pixma MP500

Every time i'm scaning a jpg image and i choose the "CD-R Printing" i take the answer of the CD-LabelPrint "A compatible printer for printing CD media was not found"

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  • Anonymous Sep 11, 2008

    Same problem here - installed CD-Label Print which comes with my Canon Pixma ip5200 onto my Vista PC downloaded all the latest drivers for this model as well as the latest download for CD Label Print and keep getting "A compatible printer for printing CD media was not found" so can't print onto my discs. Same message comes up when I try and use any of the other software that came with the Canon package.

    Printer on it's own works OK but I bought it specifically because it printed CD's.

    Any help appreciated.

    Thanks

  • D-BJART Feb 25, 2009

    choosing cd label ,i get the message cant find a printer that supports cd label, even if the printer is working properly in other situations. Have tried to download drivers, it without any better luck.

    Im using vista now, everything worked fine with windows XP.

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If you are as desperate as I was maybe this can work for you. CD labelPrint is not working because it thinks the printer is zoned for the USA. It thinks this because of a registry entry that doesn't seem to get changed even if you reinstall the drivers or reconfigure the printer onboard. Open regedit and search the registry for strings "Canon". If you find one that says something about Canon and a value mentioning "US" this IS your problem and salvation is near. Delete this entry, turn off your printer, uninstall everything to do with the printer including CDLabelPrint. Reinstall making sure to use the European drivers and make sure you designate your area as Europe in the installation dialogue and NOT the USA. When done, power the printer on and away you go.

Posted on Jun 10, 2011

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If your printer is a US version, you may have to go here, choose your model and follow the steps.....
http://damnprinter.com/105/the-five-easy-steps.html

Posted on Apr 07, 2009

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That does not help. It is installed, but I stil get the sam message

Posted on Aug 04, 2008

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You need to install cd label software program

Posted on Mar 23, 2008

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Printer


A support tech at Canon suggested I try this.

find the file ImageCache.ic - I found it in application data folder in My Documents, delete it.

Uninstall CD Label Print, search for any other "CD Label Print" files or folders and delete them too.

Re-boot and re-install CD Label Print.

This worked for me. Hope it works for you too.

Cheers
OM

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