I would first look to see if you have another CD burning program running like Nero or an older version of Roxio. I've heard that the InCD program interferes with installation.
Since you did not mention it, I guess there is no error reference except the number. I suppose you looked up that error number on Roxio's tech site (if you didn't, you should--since you bought this program, you are entitled to tech support to get it installed.
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