Question about HP Pavilion ze2000 Notebook

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About laptop ethernet...

Laptop work fine and well without cable on in ethernet ...as soon as i keep cable in socket of ethernet screen apear blue and say memory dump and keep on doing that / i mean keep on restarting and blue screen.....without any thing i have to do....is to take off cable ..then it again start working properly...pls assist me

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  • Anonymous Jun 27, 2008

    I have the same problem, but my HP laptop is model Compaq 6910p

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  • 652 Answers

First figure out whether your hardware is ok and driver is installed properly. In Windows XP, click Start , right-click My Computer , and select Properties .

  1. In Windows 98 and Me, right-click My Computer , and select Properties .
  2. In Windows XP, click the Hardware tab, and then the Device Manager button. In Windows 98 and Me, click the Device Manager tab.
  3. If the Network adapters category is present with a (+) sign , then skip to Step 6. If Network Adapters has a (-) sign , continue to Step 5. Disregard adapters that do not reference an Ethernet Adapter .
  4. If a network adapter is not listed inside, do one of the following items based on the condition of the networking hardware:
    • Networking hardware is not installed. Install a new network card (desktop computer) or a new network PCMCIA card (notebook computer) per the card manufacturers' suggestions. This does not apply to on-board networking hardware.
    • The network card is not seated fully into its socket. For Desktops, remove the side-case, reseat the network card, and replace side case. For notebook computers, remove and reseat the network PCMCIA card. This does not apply to on-board networking hardware.
    • If the computer is older, it may need to have jumpers on the network card set to an IRQ and address range that is not already being used by another device. Remove the side-case, set the jumpers on the card, and replace the side case. Replacing the older network card with a newer Plug and Play network card is probably a better option.
    • For desktop PCs with on-board networking hardware, reset the BIOS:
      1. Restart the PC.
      2. Press F1 repeatedly when the first screens appear.
      3. Press F5 and Enter to reset the BIOS to default settings.
      4. Press F10 and Enter to save the settings and exit BIOS setup .
      5. Restart the PC.
      6. Check Device Manager again for the presence of the Networks adapters category. If the network adapter name is still missing, the on-board network adapter may be damaged. The motherboard should be replaced, or a PCI network adapter should be installed.
  5. If the network adapter is listed, but has a yellow exclamation mark over its icon about laptop ethernet... - c00060708.jpg , do one of the following:
    • Software drivers and supportive files may be missing or corrupted. Remove the device from Device Manager and reinstall the software by restarting the computer. See Step 5: Reinstalling network adapter software drivers .
    • If the computer is older, it may need to have jumpers on the network card set to an IRQ and address range that is not already being used by another device. Remove the side-case, set the jumpers on the card, and replace the side case. Replacing the older network card with a newer Plug and Play card is probably a better option.
  6. If the network adapter listed has a green adapter icon c00060709.jpg , the networking adapter is probably functioning correctly. If the PC still cannot connect to the Internet, make sure to complete the following steps before continuing:
    • The cable or DSL hardware may have stopped responding. Reset the cable or DSL hardware using the manufacturer suggestions.
    • There still may be a connection problem. Recheck the cable connections and replace any cables that have been pinched or that you suspect are bad.
    • The Internet Service may be down at your provider. Most Service Providers have a telephone support number. Call the ISP support number. If an outage is occurring, an automated response about system wide service outages will probably play. In this case wait until the service comes back.
    If the network adapter icon is listed without problems, and the connections, service, and modem are working properly, then refresh the networking drivers.
Thanks
Iqbal

Posted on Mar 16, 2008

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