my comp is frozen at the white acer screen everytime i turn my computer off and then restart it. it does not move past that. is there a reset button hidden on this computer somewhere? my computer has been working fine up until monday.
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Re: frozen on warmup
Do you mean frozen on acer logos ?
it might be you hdd isnot detected in bios. your hdd might be dead.
Try to remove the hdd and turn on, if it is past acer logo, it's mean your hdd isnot detected and might be dead.
About the button, you can hold power button for 10 seconds, it will turn off.
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Which mouse are you using? Is it the integrated mouse or the USB mouse?
If you are using the USB mouse, then try checking if it's plugged in correctly.
If it's your integrated mouse, then restart the computer and when it's up. Try moving your mouse. Restarting it usually does the trick.
If restarting it won't fix the problem, then restart and boot to safe mode. While restarting, tap F8 until you see the options to boot to safe mode. Highlight safe mode by using the arrow keys and hit enter. When you are in safe mode, try moving your mouse. Works or not - update the mouse driver. You can use RadarSync. If no go, then you might need to do a system restore. If worse comes worst, do a complete operating system reinstallation.
Upon loading press F2 or del to enter bios setup and change the settings to display the acer welcome screen and the one you said about Microsoft logo and white box with green lines, you cant by pass it because it's windows loading screen
If the mouse is newly installed may be theres a problem in the port drive of your acer computer or one of its components been corrupted. So as your monitor doesn't work since display components and its, drive have been missing. YOu have an acer CD, try to repair or perhaps it needs to reformat your Acer computer.
To reboot the system click on Start and then on the shutdown menu choose restart or shutdown.
If this error happens with a bluescreen and white writing then you will have to press the power button for about 5 seconds to force it to shutdown.
To reinstall the eData software use the Acer software CD that came with your computer to reinstall it or download it from Acer : http://support.acer-euro.com/drivers/notebook/as_5520.html
Select it from the Empowering Technology and Utilities section.