Question about Sony SDM-HS95P/S (Silver) 19" LCD Monitor

1 Answer

Pop up menu won't go away.

I have had this monitor for over 3 years. Never had a single problem with it. Then tonight out of no where a pop up from the screen menu appears. It says:

INFORMATION
MODEL: SDM-HS95P
SER. NO: 1030985
MANUFACTURED: 2006-09

The only way i am able to get it off the screen is to press one of the menu buttons at the bottom of the monitor. But that only works for about 5 seconds because the information pop up just reappears again. Also, every button i push brings me to the menu screen. I press an arrow key and it brings up the main menu. I can't even access menu features. The menu just disappears when i press another button. It's very weird. I've searched everywhere to find out why this would do this. If you have any ideas of what is happening to my monitor or an idea of how to fix it please let me know.

Thanks
-caz

Posted by on

  • 1 more comment 
  • TBone250 Mar 18, 2008

    I have the same problem, I tried to reset it but to no avail. The information box still pops up right darn in the middle of the screen for about a minute, and then goes away and then returns. The only way I can access the menu controls is to hold the menu while pressing the other buttons simultaneously. It is not my computer since I connected the monitor to my HP desktop and then my Macbook, and the problem still persist. I disconnected the power and video cables, reconnected them and even used a different power outlet. Don't know what else to do, Sony is usually a stand up company, I still have a Tricolor TV that was probably from the 80's and works fine, a Sony receiver from the 70's that is still humming tunes to my Kenwood speakers. What gives Sony?

    SDM-HS75 17" LCD Monitor

  • mel_25 Nov 24, 2008

    i have the same problem... its irritating, did anyone find out how to fix it?

  • Anonymous Mar 23, 2014

    I get an information screen in the middle of my screen. When I use the menu button, there no reaction. Do you know the solution? the screen says ddc-ci : off (sometimes on)
    tx , hanneke

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 138 Answers

If you can do the factory reset in the pop up menu, try it. You might have to try with another power supply, cord, or computer and check where the problem is.

Posted on Mar 16, 2008

  • carcompanyka Nov 29, 2010

    I also have the same problem. And tantong Ive done the same and checked with another computer and it does the same thing but it takes longer to happen. It seems the longer the screen is shut down the more time before the "information" pops up again? This may just be a crappy way that sony created to make you buy a new screen, becasue from the research I've "attempted" to do I can not find a fix for this like I have so many PC problems before.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Pop up menu on bottom of screen won't go away


Go
Start
Control panel
Display
Notification
Turn off pop up menu !
Regads

Nov 27, 2014 | Computer Monitors

1 Answer

I have 3 out of 4 Asus VK222H LCD Monitor Menu/Brightness Appearing w/o Button Press, stays onscreens for varying amount of time, then dissapears for a while to return again. Monitors bought August 2008....


Mine did the same. I don't know what caused it, but removing the menu button solved it. Crude but effective.
I took a knife, pried out the Menu button, then took a pliers and removed the little black plastic button and problem solved.
Now I can't change the settings, but switching between VGA, HDMI, and DVI works just fine. No more annoying brightness pop-ups that don't go away!!!

Apr 05, 2011 | ASUS MW221U LCD Monitor

1 Answer

How to stop monitor menu pop up in my Desktop's CRT Monitor ? The menu pop up keeps coming back and I have to keep exiting manually using monitor menu buttons.


r u sure about model number.bcoz 55v does't come with menu.
replace regulator 7805 near microcontroller if it is model 56v.

Aug 22, 2010 | SAMTRON 55V 15" CRT Monitor

1 Answer

Menu popping up


most common problem are loose board solder, LM7805 voltage regulator drifting,, bring the unit to a qualified monitor repair center near you...

May 08, 2010 | Dell E773C 17" CRT Monitor

2 Answers

The on and off button won pop back out so that i can push it in to turn the monitor off and on.


Call dell with the 20 digit serial no at the back,if it is in warranty you will get a replacement monitor for this issue i had the same problem mine was replaced
Normally Monitor has 3 year warranty for parts

Dec 30, 2009 | Dell UltraSharp 2407WFP 24" LCD Monitor

1 Answer

OSD main menu pop-up will not go away


Please try to Turn the monitor off. Hold down the Menu button while the monitor is turned off, then press the Power button again to turn the monitor back on. This should unlock your OSD menu and remove that message from your screen. best regards

May 19, 2009 | HP Pavilion F1703 17" LCD Monitor

1 Answer

Pop up menue from monitor interferes with my


it sounds like the menu button on the monitor is jammed or damaged. try cleaning it carefully with a can of air duster.

Apr 25, 2009 | Computer Monitors

1 Answer

Config screen keeps popping up


A friend of mine had the exact same same problem. I think I fixed it, because it has been 2 hours, without the menu popping up. You need to open the monitor:

- Place it face-down on a flat surface
- Remove the cover of the hinge by gripping it with both hands and gently squeezing and pulling.
- Undo the 4 screws and remove the stand (base)
- Undo the four screws tha hold the cover down (4 corners)
- Use a flat screwdriver to seperate the 2 halves (I used 2, a small one to lift the back, a bigger one for leverage)

You will see a small PCB, fastened by 3 screws, at the bottom (where your menu+on/off buttons are) with a ribbon connection to the screen. Next:

- Unscrew the PCB, and gently lift it out.
- Clean the microswitches and the ribbon cable connection.
- Reassemble the monitor.

To clean microswitches and the connection, I used Kontakt Video 90 spray. There must be sprays on the market where you are. It's basically an alcohol-based cleaning spray. Good for cleaning video/tape/floppy heads, CD/DVD lenses, memory modules, etc.

Good luck!

Dec 07, 2008 | Acer AL1912 19" LCD Monitor

1 Answer

Menu keeps popping up


Never a good idea to clean with any spray cleaner. The cleaner does get down in the button bar and cause corrosion and shorting along ribbon cable. Use screen wipes for computer monitors only on TV's and any type of monitors. You can remove the back of the case. And remove the button board and clean with a cue tip and alcohol along ribbon cable.

Nov 04, 2007 | Acer AL1912 19" LCD Monitor

Not finding what you are looking for?
Sony SDM-HS95P/S (Silver) 19" LCD Monitor Logo

Related Topics:

1,588 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computer Monitors Experts

Cindy Wells

Level 3 Expert

4754 Answers

Lala Alonsi
Lala Alonsi

Level 2 Expert

56 Answers

ray gallant

Level 3 Expert

36176 Answers

Are you a Sony Computer Monitor Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...