I have had this monitor for over 3 years. Never had a single problem with it. Then tonight out of no where a pop up from the screen menu appears. It says:
INFORMATION MODEL: SDM-HS95P SER. NO: 1030985 MANUFACTURED: 2006-09
The only way i am able to get it off the screen is to press one of the menu buttons at the bottom of the monitor. But that only works for about 5 seconds because the information pop up just reappears again. Also, every button i push brings me to the menu screen. I press an arrow key and it brings up the main menu. I can't even access menu features. The menu just disappears when i press another button. It's very weird. I've searched everywhere to find out why this would do this. If you have any ideas of what is happening to my monitor or an idea of how to fix it please let me know.
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Mine did the same. I don't know what caused it, but removing the menu button solved it. Crude but effective. I took a knife, pried out the Menu button, then took a pliers and removed the little black plastic button and problem solved. Now I can't change the settings, but switching between VGA, HDMI, and DVI works just fine. No more annoying brightness pop-ups that don't go away!!!
Call dell with the 20 digit serial no at the back,if it is in warranty you will get a replacement monitor for this issue
i had the same problem mine was replaced
Normally Monitor has 3 year warranty for parts
Please try to Turn the monitor off. Hold down the Menu button while the monitor is turned off, then press the Power button again to turn the monitor back on. This should unlock your OSD menu and remove that message from your screen. best regards
A friend of mine had the exact same same problem. I think I fixed it, because it has been 2 hours, without the menu popping up. You need to open the monitor:
- Place it face-down on a flat surface
- Remove the cover of the hinge by gripping it with both hands and gently squeezing and pulling.
- Undo the 4 screws and remove the stand (base)
- Undo the four screws tha hold the cover down (4 corners)
- Use a flat screwdriver to seperate the 2 halves (I used 2, a small one to lift the back, a bigger one for leverage)
You will see a small PCB, fastened by 3 screws, at the bottom (where your menu+on/off buttons are) with a ribbon connection to the screen. Next:
- Unscrew the PCB, and gently lift it out.
- Clean the microswitches and the ribbon cable connection.
- Reassemble the monitor.
To clean microswitches and the connection, I used Kontakt Video 90 spray. There must be sprays on the market where you are. It's basically an alcohol-based cleaning spray. Good for cleaning video/tape/floppy heads, CD/DVD lenses, memory modules, etc.
Never a good idea to clean with any spray cleaner. The cleaner does get down in the button bar and cause corrosion and shorting along ribbon cable. Use screen wipes for computer monitors only on TV's and any type of monitors. You can remove the back of the case. And remove the button board and clean with a cue tip and alcohol along ribbon cable.