Question about HP (346789-001) CD-RW/DVD-ROM Combo Drive

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Format disk message evertime i insert a disk (cd or dvd)

What is the problem with my dvd drive. everytime i insert a disk wether a cd or a dvd it always pop up a format disk message... i cant even view the files in the disk. please advice. thanks

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Sounds like you are driver deficient, eh? go to the HP website(through this printer driver link, if you wish) and give it a go

Posted on Mar 16, 2008

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Posted on Jan 02, 2017

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What's your problem?when i insert into compact disk the give the message please insert disk. please solved my problem..


put other working cds.if working,ur cd is damaged.if other cds are not working,ur cd drive is damaged.contact to ur service provider.

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Does it do this with all disks - or just one?
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If it is a blank disk, it could be the wrong format - R instead of a +R, or vice a versa,

If it is only one disk and it is a data disk try using this to recover the data.

If this helped you then please help me by voting kindly, thank you.

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How many CDROm drive installed on your PC? The message appear when you burn a CD or just only reading the content?

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You need to make sure your drive can read CD-RW. That is a different format than "+" and is not recognized in a lot of drives. Also, what software are you using to burn the document?

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