Question about HP (346789-001) CD-RW/DVD-ROM Combo Drive

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Format disk message evertime i insert a disk (cd or dvd)

What is the problem with my dvd drive. everytime i insert a disk wether a cd or a dvd it always pop up a format disk message... i cant even view the files in the disk. please advice. thanks

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Sounds like you are driver deficient, eh? go to the HP website(through this printer driver link, if you wish) and give it a go

Posted on Mar 16, 2008

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What's your problem?when i insert into compact disk the give the message please insert disk. please solved my problem..


put other working cds.if working,ur cd is damaged.if other cds are not working,ur cd drive is damaged.contact to ur service provider.

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Cd/dvd isnt recognized in windows xp


There are many compatibility issues still with CD/DVD formats and disk drive manufacturer's.
Check the format of the disk (CD-RW, CD+RW, etc...)
Sounds like the drive isn't recognizing the format this disk was written in. Google CD/DVD format types for a better understanding.

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Does it do this with all disks - or just one?
If it is all disks, your drive is probably died or dying, if it is jjust one disk, then it could be the disk is faulty.
If it is a blank disk, it could be the wrong format - R instead of a +R, or vice a versa,

If it is only one disk and it is a data disk try using this to recover the data.

If this helped you then please help me by voting kindly, thank you.

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1 Answer

Dell Inspiron-1520 unable to read RW DVD's.


you have a faulty disk inserted in the drive. Restart the computer and continuously press eject while the pc is booting, it should eject then.

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turn it of for about two hours the hard drive is probobly too hot =]]

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Insert a disk


How many CDROm drive installed on your PC? The message appear when you burn a CD or just only reading the content?

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You need to make sure your drive can read CD-RW. That is a different format than "+" and is not recognized in a lot of drives. Also, what software are you using to burn the document?

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