I had a paper jam, after pulling the jam out, the amber alarm light is flashing, I have tried everything in the manual from turning it off, to unpluging it from the electricity and removing the USB port.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try this: 1- Pull the cartridges out,
restart printer then reinstall the cartridges again 2- The blinking can
mean any of these: paper out, paper jam, cover
open, printing error. Please check that there is enough paper, no paper jam
(sometimes even the smallest piece of paper will cause that error, then restart
both (the printer and the computer) Best
If the pair is the green power light and the red paper light that are flashing, then you have a paper jam. You need to check the paper path (it's possible that a small piece of paper tore and is causing the jam).
The lights you describe indicate a "CPU Runtime Error",.. unfortunately this may mean a trip to the shop for the printer. You can try to clear any obstructions and turn off and then unplug the power for about 4 minutes,.. plug the power back in and turn on the printer. If this does not have any affect (most likely it will not,.. but its worth a try before servicing), then you have a mainboard problem and will require parts and labor to fix.
Sorry to be the bearer of bad news,.. but without the news you will spend a lot of time trying to correct a problem that requires a repair.
Error 5100 is Carriage error.Possible problems in: - Carriage unit - Timing **** strip film - Logic board assembly - Carriage motor First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
There is probably a paper jam in the tray feed path. The other situation is that the tray paper pick up roller has become hardened/polished, or the paper tray paper is greasy. First step, take the paper from the tray, and fan it out, so each sheet is separated from the next. try it with jut a dozen or so sheets, change the paper.