Question about Sony Playstation 3 (PS3) Console

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Disc won't read

I see many people are having problems with the ps3.  I tried contacting Sony several times and the message basically says phones are busy call back.  Is there a back door to getting some service from Sony?

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When i phone up i always try to call about half ten in the morn on a weekday, then most people are at work or school. I think you can send them emails but ive heard there not the best at repying. Hope this helps.

Posted on Mar 16, 2008

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PS3 is The amazing device by sony but it has some common problems like Disc read error, unreadable disc etc... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

,
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Posted on Mar 14, 2009

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2 Answers

Ps3 won't read game discs for a couple of times it doesn't even recognise a disc is inserted eventhough it may eject it and insert it again. i have reformatted but problem still exists. any ideas


hey there boppa252001

OK so you have the DISK READ ERROR

Not to worry this can be fixed, I will give you 2 options below for the best possible fixes.

Option 1 SONY

Call Sony they can have this fixed within 4-6 weeks for a cost of $150 but it is free if your still in warranty (12 months)

Option 2 YOU

You can repair this problem quite easily with the help of a great ps3 repair guide that many use to fix there PS3 problems themselves within hours rather than weeks.

You will soon be back up and running using any of the above options

Peter

Sep 21, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I have an older PS3 and the problem is it is trying to read the disc but the disc will not spin so it just keeps trying to read it


try cleaning the disc first. If the same message still appears you might want to contact the playstation repair place for more info or try cleaning the lens with rubbing alcohol and a qutip too.

Mar 28, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Won't read the discs


If this happens with all disks , then the lens are either dirty or defective.

Try first using a cleaner DVD several times.

If that does not work , then the lens may be defective, and lens pickup will need replacement.

In that case contact Sony at the numebr listed on the owners manua.

Regards.

May 20, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error 8001002B


That is the common "dirty disc" error. If it happens with every game, it more than likely means that your Blu-Ray diode is dirty. Do you have the PS3 in a dusty environment? Be sure to clean the vents on the side, above the USB ports and on the back of the PS3 on a daily basis. A quick swipe of a soft cloth will do.

You can try several solutions for your problem, the most common to buy a can of air and blow it inside the disc drive in hopes of cleaning the diode. You can also try a CD/DVD cleaning disc.

If it happens with every disc this could also mean a dreaded Blu-Ray drive failure, or in your case, one that is in the process of failing.

If cleaning it does not work, I highly recommend you give Sony support a ring.

Jan 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not reading disc


PS3 is The amazing device by sony but it has some common problems like unreadable disc, disc error etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog
.

Dec 09, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Discs wont read on ps3.


Question: does it play blueray movies? Mine did this, but would still play movies. I found a "Corrupted Data" file in my Games/data folder, and ended up doing a quick restore, under ths System menu. I now have no problems in this area...games start properly every time. You will lose all your saves and any dowloaded content, so back up if you can.

Dec 05, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 40gb wont read disc


Contact Sony @ 1-877-253-SONY to request an RMA for your machine, this is a common issue and you should get a new machine.

Sep 02, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

PS3 wont read discs


maybe ur system is corrupt so u might have to contact sony and ask them about it, did ur games work fine before?

May 13, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Wont read disks


the same think happen to my but with different game rsv2
it won t read any discat allif you know something about please help

May 03, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Not reading discs


Try a different disc. Get a good quality DVD lens cleaning kit. Follow the direction on the lens cleaner disc carefully. If this does not solve your problem, you will need to contact SONY at www.playstation.com , as the phone lines are jammed. Too many of the PS3 consoles are dying. Sonce you lost your receipt, you need to possibly contact the store where you got it,or check your Credit card company for information. Lots of times the Store will have backup of the receipt. You may have to go to both the Credit card co. to get info to take to the store.

Nov 10, 2007 | Sony PlayStation® 3 (60 GB) Console

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