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Maytag neptune that is not spinning and the door lock light is on

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  • t1bell Mar 17, 2008

    thanks i stated the problem a little wrong the mschine will go thru its whole cycle then it will not spin and the door lock is not on thru this process

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Not knowing which version of the neptune you have, my guess is a problem with the motor control board. it could be as simple as a blown fuse or the board could be shot. you would need to know what you're looking at to diagnose. I would recommend calling for service

Posted on Mar 16, 2008

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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1 Answer

Model MAH4000, will not spin out, door lock will


Check if the "locked"or "door locked" light comes on. If it does not, you need to replace the wax motor in the door lock assembly and the machine control board, which is inside the control panel. The control board is expensive, so instead of buying the whole control board, if you're good in electronic repair and soldering, try checking ebay for the control board repair kit. Search for "MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT". It has all instructions how to do the repair. Good luck!

May 12, 2010 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

MY MAYTAG NEPTUNE MAH4000 WILL NOT DRAIN OUT OR SPIN


Check if the "locked"or "door locked" light comes on. If it does not, you need to replace the wax motor in the door lock assembly and the machine control board, which is inside the control panel. The control board is expensive, so instead of buying the whole control board, if you're good in electronic repair and soldering, try checking ebay for the control board repair kit. Search for "MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT". It has all instructions how to do the repair. Good luck!

Dec 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune washer MAH-1 start button turns off, does not spin


Hi!

Is it pumping water? If not then pump is bad.
Is the door locking? If the door will not lock, the washer will not enter a spin mode. See if the lock light is lite on the console.

Check for continuity across the Door Lock, Spin Enable Switch when the switch actuator button is pressed in. If there is no continuity across the Door Lock, Spin Enable Switch, replace the Door Lock Switch Assembly.(Check for 120 vac across the Door Lock Wax Motor)

Please rate this solution and ask for further clarifications if needed.

Thanks
Rylee

Feb 13, 2009 | Maytag Neptune MAH5500B Front Load Washer

3 Answers

My neptune does not extract.  My clothes come out dripping wet.


I am having the same problem, and have found that the door lock light is not on, and that the door lock does not seem to be working. This would keep the machine from spinning.
Is your door lock light on?

Jun 14, 2008 | Maytag Neptune MAH7500WH Front Load Washer

1 Answer

No Locked Light


does the washer actually go into high speed spin? if not the wax motor in the door lock may be no good. that would prevent the door from locking and the indicator on the display would not light.

Aug 03, 2007 | Maytag Neptune Washer

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