Question about Sanyo DWM-390 DVD Player
I rented a DVD and put it into the DVD player and turned the player off until we were ready to watch the movie. I turned the player back on and hit eject so I could go to setup to make a change to the TVG. When I finished I exited out of setup and hit play. It tried to work for a few minutes but it wouldn't play so I hit the eject button so it would start all over, but that didn't work either. Finally it came back and said "NO DISC". I tried to turn the power off and eject but neither would work. I unplugged the system hoping it would reset itself and when I plugged it back in the power went off. So I hit the Eject button but it wouldn't eject the DVD. I tried the above a few more times but it still won't work or eject the DVD. Any suggestions on how I can get the DVD out of the player?
Thanks in advance.
While the above problem is not in the manual, I would try pushing and holding down the Open/Close buttton for an extended period to see if the unit will 'unlock' itself.
Posted on Jan 20, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 23, 2010 | Amphion Mediaworks S99 DVD Player
Jan 06, 2010 | Sony Walkman NWZ-S616F MP3 Player
Apr 08, 2008 | Sanyo DVW-7000 DVD Player/VCR
Mar 28, 2008 | Zenith DVB412 DVD Player
Feb 14, 2008 | GoVideo DV2150 DVD Player/VCR
Feb 14, 2008 | Televison & Video
298 people viewed this question
Usually answered in minutes!