Question about Sanyo DWM-390 DVD Player

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DVD Stuck in Player

I rented a DVD and put it into the DVD player and turned the player off until we were ready to watch the movie. I turned the player back on and hit eject so I could go to setup to make a change to the TVG. When I finished I exited out of setup and hit play. It tried to work for a few minutes but it wouldn't play so I hit the eject button so it would start all over, but that didn't work either. Finally it came back and said "NO DISC". I tried to turn the power off and eject but neither would work. I unplugged the system hoping it would reset itself and when I plugged it back in the power went off. So I hit the Eject button but it wouldn't eject the DVD. I tried the above a few more times but it still won't work or eject the DVD. Any suggestions on how I can get the DVD out of the player?

Thanks in advance.

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While the above problem is not in the manual, I would try pushing and holding down the Open/Close buttton for an extended period to see if the unit will 'unlock' itself.

Posted on Jan 20, 2009

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