Question about Bionaire BDQ24 Quietech Dehumidifier

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Unit wont poker on.

I bought a used bionaire BDQ24 . When i received this item it worked when plugged in but only removed about a cup or two of water before it broke. I dont know what happened it just wont turn on at all. Is there any parts i can replace to make it work?

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  • Rahul Singh
    Rahul Singh Aug 14, 2018

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Here is a bit of info:

No one is authorized to service the unit. From thier FAQ's::

Does the Bionaire® brand have walk-in repair service centers?
No service center is authorized to handle claims on our bealf. Please contact our Consumer Services department at 1-800-253-2764 to speak with a trained specialist and receive appropriate shipping information.

In other words.... BIONAIRE is the sole distributor and servicing point for this unit.

Contact data

3. Should your dehumidifier require service, please call
1-800-253-2764 in North America for further assistance.
4. ? If you have any other questions or comments,
feel free to write to us or visit our website
The Holmes Group, Inc.
Consumer Service Department
13052 Jurupa Avenue
Fontana, CA 9233

There are probably parts you could replace but without any service manual data or replacement parts data it really is difficult for us to help you.

Your unit has
1. a Humidistat
2. a Fan
3. a Compressor and all of its' start run components consisting of a start relay thermal overload and a run capacitor.
Obviously there is a problem with one of those components. It will be a matter of isolating which one and then going to your local appliance parts center (WITH defective part in hand) to purchase the parts. (IF they have them...)

Thanks for using FixYa.


Posted on Apr 03, 2010


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Posted on Jan 02, 2017

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Water is leaking out from under the water reservoir; the water reservoir is not full. The float mechanism is positioned properly. Also, coils seem to be frozen and I cannot remove the filter tray from...

The water leaking out from under the unit, indicates that the drain line to the water reservoir is clogged. Turn the unit OFF and unplug is from the outlet. Allow the unit to completely thaw, before attempting to service it. Once unplugged, you may want to put some towels under it, to absorb the water dripping,

Once the unit is completely thawed, remove the water bucket and empty it, if necessary. Look for a tube or hole near the top of the cavity, that the bucket sits in. Using an 18" to 20" long plastic Zip Tie (or something similar. NO wire cost hangers, though) that will fit into the tube or hole, carefully insert it and continue to push it in until you reach a bend in the tuber. This is the tricky part, as you need to gingerly work the Zip Tie past this bend. Once you do, continue to insert the Zip Tie, until it bottoms out or you have reached it's maximum length. Slowly remove the Zip Tie while rotating it. This will dislodge any clogs. Once you have almost removed the Zip Tie, be prepared for some water to follow.

Clean the filter and wipe down the entire unit. Plug it back in, turn the Master ON/OFF Switch to ON and set your controls as you normally do.

Hope this helped you to troubleshoot and solve the problem.

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