Question about Acer Aspire 3680 Laptop

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Windows Media Player video but no sound

Having trouble getting media player to work either I can get the video but can't get sound and sometimes when I get in the program a statement comes up saying something like : windows media player cannot find proper decoder on this computer and then nothing I talked to Acer tech said only way to get player to work was restoring back to factory specs . I can't really do that because I got someone to set up computer so I have no idea how to get it back to the way I like it .Any solution it's gotta be simple cause I am not really computer literate

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Acqually you have to getthe decorder right? Well then all you have to do is download and install a software called "K-Lite Codec pack".... because if you don't have it your sound doesn't play.... I had the same prob when i reinstalled my windows................

Posted on Mar 16, 2008

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Windows media player throws error when I play any audio


As you may have already notice, there isn't a problem with your driver.
However to gain a better understand the problem you rule out a couple of things. However, if the this problem is only present in windows media player. Then you should try another play i.e. VLC media player.

1. Go to you device manager and make sure the device is working properly. If not try uninstalling the device, restarted the computer letting windows discover the device again.

2. Next go to windows media player file (press "alt" key to get toolbar in newer version. Select options -> devices select your speaker -> properties and be sure that your audio device is available and selected.

3. Finally if all these options has failed, please use an alternative media like the one mention above (VLC media player).

I hope this have been a great help in your troubles. Please provide feedback on the solution.

Jan 19, 2014 | Microsoft Windows 7 Home Premium 64BIT...

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Sound comes and goes on my asus k53e laptop


Does it happen with other videos? It may be a you tube issue. Try another Media Player. You can find many freeware Media Players at : http://www.filehippo.com/

Feb 05, 2013 | Computers & Internet

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I am having trouble downloading songs on my mp3 player


Hi mjwmp12...

Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Free Answer...Please take time to rate me

Aug 19, 2011 | RCA Audio Players & Recorders

2 Answers

I am having trouble accessing videos/pics. on my laptop


Since your question is not so clear, I have to assume myself that pictures and videos saved on your phone can't play on your computer after they are transferred to your computer. The message simply means that the codec installed on your system does not support the media type that you are playing. If you don't have any other player installed on your system you have to try with this one Vlc media Player (click here to download). Download it, and install, now open the downloaded files (video or pic or audio) using this player. Hopefully that should work. Alternatively you can use this player instead of Windows Media Player, but on the other hand, you can still play those files using Windows Media Player. The only thing you need is to install a codec, like Klite megacodec packs, Acemega codec packs, etc.. Click here to download Klite mega codec packs Download, Install and restart your computer, now you'll be able to play any type of media file using your windows media player and other players.

If you have problem, let me know.

Good luck.

Thanks for using FixYa.

Aug 01, 2010 | HP Pavilion dv6000z Notebook

1 Answer

I only get sound when using windows media player, no video, help please?


The problem is definitely the codecs you have installed.


Try a player that does not need codecs to be installed (has codecs packed inside its core) like KMPlayer, VLCPlayer, mPlayer etc.

If these players work then I suggest you stick with them, they are way better than Windows Media Player.

Still if they work and you love Windows Media Player then I suggest to uninstall the codecs pack you installer (ACE / K-Lite / etc) and reinstall the latest version of K-Lite codecs (my personal recommendation; still, I go with KMPlayer and need no codecs installed).

If none of the above codec-less players work then you have an overlay problem (while playing a video the player defines a color that will be used by the player itself as the canvas for drawing the movie directly). TRY REINSTALLING YOUR VIDEO CARD DRIVER, this might help if nothing from above works.

Dec 01, 2009 | Microsoft Windows Media Player

1 Answer

Shaky sound and video


To solve this:

1- Check if you have more than 1 DVD player program installed. If yes, uninstall any you don't use (being careful not to uninstall the one you use or that's needed for the recording part of what you do)
2- Check if you have more than 1 Media player software like VLC media player, Microsoft Media player (automatically installed) etc.

Because it also affects video played saved on your computer (assuming AVI or video you play using Windows Media Player or another player) and DVD playback, its usually a program that is conflicting with another of the same type (plays media Audio/Video). If the above solution did not work, try performing the "system restore" and choose a date of when you definitely remember it working without chatter. If this is not an option, proceed below.

If your computer has been performing regular updates and you happen to be using a new Windows Media player, do you remember if it happened during a computer software update? If yes, the fault lies with Windows Media player having performed an upgrade to itself. You may want to "demote" media player by going to Control Panel and "add or remove programs" list (making sure "show updates" is checked) and scroll down until you see Windows Media player. Then uninstall the latest update it has performed.

If you installed another media player/DVD player program(s) and it coincides with your problems, uninstall it. Multiple DVD/Media players have their own settings, file changes/updates and they can affect one another if installed simultaneously on 1 system.

Let us know how it goes and rate us. :)

Dec 03, 2008 | Dell Inspiron E1405 Notebook

1 Answer

Play dvd nothing - play s/d card (video) sound but no picture.


You need to update the dvd softwear. Check the default settings for playback of media,if it is set to windows media it won't work if you hav'nt installed the correct updates. Choose the Toshiba dvd player as the default player and it should work. If you prefer windows media then you can get the updated codecs from ' free-codecs.com ' Easier still,try uninstalling your windows media player and installing windows media 11, this will usually resolve the problem.

Oct 25, 2008 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

Can't get media player 11 to down load. I can only get the video media to down load.I also can't get my music to down load from my i tune card this is my first time. I have a new philips go gear 2gb...


Philips' players cannot read iTunes format - sorry. You will have to redownload those songs in proper Mp3 format or certain types of WMA format.If you are having trouble with Windows Media Player, get the version of Windows Media Player from www.microsoft.com that corresponds with your specific Windows Operating System - they have different releases for Windows XP and Windows Vista, for instance.

Jun 02, 2008 | Audio Players & Recorders

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