Question about Fuji FinePix F20 Digital Camera

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Camera not connecting to computer


I'm hoping someone will be able to help with my problem. I bought a brand new laptop a few months ago. It's a Sony Vaio and is running on Windows Vista. My new laptop works beautifully (a complete change from my previous Dell laptop!) only it does not seem to read or connect to my Fuji F20 digital camera. Each time I try to install or load the software disc that came with my camera my new laptop does not recognize or read it at all. And when I connect my usb cable from my camera to my laptop it won't read it at all.

I have tried to open the folder to in my computer to get my pictures from my camera but it will not come up at all. I even tried taking out my memory card but it does not fit the slot on my Sony Vaio.

I'm really baffled. I don't know why it isn't working.

My camera connected great with my old laptop that ran on Windows XP. And I am still able to connect my camera to other computers that run on Windows XP which leads me to wonder if F20s are not compatible with Sony laptops and/or Windows Vista?

Are there any solutions I could try?

I appreciate any help!

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  • 5 more comments 
  • lissy3676 Mar 16, 2008

    Oh. Thank you so much for the suggestion! I'm downloading the updates now.

    I tried looking on Fuji's site for solution and updates but couldn't find the exact links myself. Thanks again!

  • lissy3676 Mar 16, 2008

    It's working now!

    Thank you so much for your help! I really appreciate it :)

  • Anonymous Jun 24, 2008

    My camera always began transferring images shortly after connecting it to the PC. Now, it does nothing. I purchased a new memory card and fromatted it thinking this could be the problem. I also re-installed the Finepix software. It still does not respond at all when connected to the PC. Anything else I can try?

  • Anonymous Jul 17, 2008

    My camera does not seem compatable with my new Laptop.I used it perfectly with my old computer window professional. I have put in the disc which came with the camera but no luck. I registered with FinePix on my old computer and everything worked great. Hope you can help.,,

  • jacyrauk Jul 27, 2008

    The camera just doesn't connect to the computer.cannot retrieve my photos

  • zoe99 Jul 29, 2008

    I am having the same nightmare. I have a new HP dv9500 notebook running on OS Vista home premium and I tried to connect my Samsung digimax S800 camera via the USB cable it just does not recognise it! I have tried downloading the driver from the samsung website, ensuring windows updates are ok and following steps given by both HP and Samsung but still no luck and when I try to put the memory card into the slot again I have the same problem it doesn't recognise it. When I tried it on my husbands laptop running Vista it has no problem recognising the camera. I cannot use the disc that came with the camera as it only runs up to XP and I never had a problem on my old computer connecting the camera. What is it with this laptop that is going wrong???

  • ancedz Aug 20, 2008

    Hi, I have the fujifilm finepix f20 camera and i have never had this problem in the past since i've been taking and then downloading the pics from my camera to the pc before. The problem is that when I connect the camera to the pc it won't recognize it. I know that the usb is working fine because it reads everything else except the camera. Pls help


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You'll need to update the camera software for use with Vista. The Vaio isn't the problem. Thee updates for the F20 can be found here: FujiUSA

Posted on Mar 16, 2008

  • paymenwo8 Mar 23, 2011

    I'm having the same problem with WIN7 its just isn't seeing the damn camera and yet my Blu-Ray player sees it fine only problem with that you can't unload form the Blu-Ray
    I got this camera for the front view feature so now I guess I'll have to bring it back to B&H for a different maybe FUJI with which I've had no problems.


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