Question about Computers & Internet

1 Answer

On buying & installing your external HDD, at a point in testing it was disconnected & when stared again I keep getting drop-down saying "No drive connected" and I cannot proceed. Am using Windows XP as OS

Posted by on

  • Andrew Maxey
    Andrew Maxey May 11, 2010

    What is the make and model of the drive?

    Also, where is this "drop-down" box you are referring to? Is it part of Windows, or a different piece of software?



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 326 Answers

Check Ur connections. Is there a power light on HDD, is it on?
if no, check HDD power supply.
does the XP let U get far enough to see it at the CP system-hardware-device?
If yes, is it there?
If no, then check cable, USB port and if still nothing, take to tech and check HDD.

Posted on Mar 16, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I disconnected my WB drive by accident, and now i cant acces it from any of my computers... the blue light is on and flicking but it wont open. how can i fix this. gabriel felix mexico

Since you said you are unable to access it from any of your computers might external HD might have crashed. The only advice I can give you in this case is to remove any power to the device, then plug in the USB first then the power, see if the computer detects it. If not reboot the computer and test

hope this helps

Mar 08, 2011 | Western Digital My Book Essential 1TB...

1 Answer

External hard drive was dropped and now no power

You may have accidently broken some of the internal components of the external enclosure. If you have the know how, you should take the hard drive out and test it in a computer to see if the hard drive is still good. If the hard drive is still good, you can get away with buying another enclosure. If the hard drive isnt good, your better off just buying another external drive.

Mar 05, 2011 | Seagate USB 2.0 External Enclosure + 400GB...

1 Answer

Today I tried restore my computer to a previous state using HP recovery manager. After the restoring process ended a sign appeared saying that the restoring couldn't take place due to some 0xc000022 error....

no OS stated by you, Windows XP,Vista, 7,8 or 10, ?
is the OS same as new?/?
save version?????????????????????????????????????
HP tells me it came with W7 64bit, tell me its not W10 now.

the F11 key, that way, you need to tell how you did that.
what method (there is not just one method)
the F11 key full recover takes a good HDD,
we do the hdd tests first.
or its all just a waste of time.
DV7 is old. so what do techs do old.
1: new coin cell, is yours 10 years old, and hopeless.....??????
2: main battery out do not do what you did with the Main huge bad battery installed use only the AC power pack to run now.
3: vents clean if the PC overheats how can it reInstall OS ? cant.
see slide show for LapTops. if packed it will overheat and fail.!!!
4; we test the HDD next using linux. (free if you have blank CD or Thumbdrive. do the smart tests then the full drive test.

5: ok the HDD is bad, new HDD and buy new OS yours is gone.
6:ok HDD was good , but F11 is messed up only.
if F11 is messed up that means the HDD was slammed.
that means (alien OS installed or using wrong media, not from HP)
If someone damaged the HP C:/recovery partition , then F11 is doomed. for sure.

lets say you didnt buy the recover disk when new from HP
and now HP does not sell them this old, yup they dont.
see 9 ways to get the OS here.

last. lets say the OS is gone,or HDD bad or replaced and you bought a new OS install disk, say W7
then what,?
well the HP drivers is what. or w7 will not have them all .
here they are for free
from your official HP support page

Nov 16, 2017 | HEWLETT-PACKARD HP Pavilion DV7-4190US

1 Answer

My wife drop the laptop on the floor and since then when i start the laptop it says no boot device found.

Two possibilities here:
1. When your laptop was dropped, the connecting between the hard drive & the laptop's motherboard became loose, & as a result the motherboard could not properly detect the hard drive. Solution here is simple: Try removing the hard drive & replacing it back in the laptop & see if this resolves the problem.
2. If the case did not turn out to be as described in point (1), then most probably your hard drive is damaged as a result of the fall. In this case you will also need to remove it off the laptop, but you will have to buy & install a replacement hard drive, & re-install the operating system & all other software.

The document at the following link describes how to uninstall/install a hard drive in your laptop's model:

Aug 25, 2010 | Dell Latitude D600 Notebook

1 Answer

Can't turn off Hard Drive

The error means that you are using a file on the external hard drive and that it can not close that file when it is use. You have to close the program that is using the file first.

Lets go on the assumption that you have your music collection on the external. If you still have your music player running when you try to disconnect, you will be greeting with the same error message.

If the external contains any files that your Operating System uses, you will get this message anytime the computer is on. An example of this can be your "Page File".

Shutting the computer down correctly is your safest bet until you find exactly what file is being used and what program is using it. During shut down, the computer closes any running programs. With no programs running, it will safely disconnect from the external HD because there will be no files in use.

If you manually disconnect it while the file is in use, you could very easily corrupt the file and make it unusable. This is comparable to an Operating System getting corrupted from a computer not being shut down correctly (pulling the power from wall without doing a shut down).

Hope this helps.

May 02, 2010 | Western Digital My Book Essential Edition...

1 Answer

After 2 years , without warning, i turned the laptop on, from the 'sleep mode' and it would NOT boot-up. It also sounds like the motor shuts off after 3 seconds..Staples and HP says it may be the...

Hi there , yes it is mother board problem. But $399 is really too expensive for 2 years old laptop. I suggest you buy a new updated laptop & take out the HDD from the old laptop. Visit a service center & tell them you want to make that HDD for external using purpose. They will fix it for you & maximum 30 $ they charged for it. So you get a updated laptop & your all old data with external HDD. Now why i suggest you for a new laptop. If you pay 399$ for motherboard then you can use it. But again if you feel some thing wrong in other parts then you go for buy that. Finally when you make a total cost you will see a new laptop prize. Hope you understand my meaning.
Thanks &waiting for your feedback.

Feb 15, 2010 | HP Pavilion dv7-1130us laptop

1 Answer

When i turn my computer on a blue screen appears saying.... windows has not been succesfully stared up due to unmounable boot volume it then says ive to delete some hardrive/ software or something and to...

You need to backup ASAP. I use a knoppix boot cd with an external hard drive to do this. Boot CD and copy as much as you need, if not everything from your hdd to your external. remember to look closely at drives since the will not have drive letter like dos. Once you've backed everything up, restore the OS. Most dells have a restore cd. if you dont have that, you have to use a regulaar windows cd to reinstall windows. the dell one is easier since you get all the drivers and extra install good anti-virus and update definitions. then copy everything you need back from external hdd. remove extra startup stuff and enjoy the fast new system while it lasts.

Oct 28, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

I have an Inspiron 1318 w/a 250 GB HD and Win Vista OS. I attempted to install Win 7 on a partition I created for it. The installation not only failed, but Vista will not load anymore. I keep getting the...

try this... boot to the original windows vista disc, DO NOT click on install now, there should be an option to repair you computer at the bottom of the screen. click on that, choose language and keyboard. choose startup repair.

if you've already tried that, ran a custom test on the hdd. first run the initial diags, press and hold FN while you turn on the computer, you should get a message diagnostic boot selected, release the FN key, wait for the result. if you don't get an error message continue the test, until it goes to a point if you like to continue the remaining memory test. choose NO, then press any, then choose test system, then choose CUSTOM TEST, select the HARD DRIVE at the bottom of the list, wait for the result for possible faulty hdd. hit me back on the results.

Apr 26, 2009 | Dell Computers & Internet

1 Answer


take the hdd out of the external case & connect to another external case and try working it from there.
You can buy usb connection kit or a hdd dock from most puter part outlets or ebay for few $$

you most probably damaged a board inside you external case that might need soldering/repair/replace.

good luck, hope you get the info.

pls keep me advised if all works out

Apr 12, 2009 | Western Digital My Book Essential Edition...

1 Answer

Cutting out intermittent problem

If the voltage is dropping to 8v, it sounds like there is a problem with either the B+ line or the ground connection. You should also check the voltage across the battery terminals to see if the voltage is dropping at the source.

The amp may be going into protect mode. Disconnect all speaker wires from the amplifier's terminals. Also disconnect the RCA cables from the amp. Does it still go into protect?

Insert a 20 amp fuse in the B+ line and try to power it up. If the fuse blows with no speakers connected to it, the amp probably has a blown channel.

Dec 05, 2007 | JBL GTO75.4 Car Audio Amplifier

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18426 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides