Question about Toshiba Gigabeat S30 MP3 Player

3 Answers

Memory Dump/ Not Turning On

I synched some files to my Toshiba Gigabeat (30 G) and it was working fine. But then, while I was using it, the device gave me a message that it had found a virus and was going to delete all the files off of itself in order to protect its memory/ operating system. ow it will not charge, turn on, or anything- through USB or wall charger. Anyone got a solution or idea what's wrong? My Gigabeat S30 worked fine until this afternoon when I turned it off in mid-track and it failed to turn on again a half hour later. The charge battery indicator doesn't go on with either USB or wall charger, and all the buttons are dead. Nada. Any idea what's wrong?

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  • Master
  • 6,966 Answers

Hi,

Based on your post/description, let's try the easy ones first:
1. have you tried switching it off with the master slide at the bottom?
2. have you tried switching chargers, USB from PC to AC or vice-versa?
3. have you tried switching it off for a couple of hours (overnight would be better)?
4. have you tried removing the battery?
5. have you tried connecting it to a PC?

Pls post back additional information and will work from thereon.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 16, 2008

  • Louie  Role
    Louie Role Mar 16, 2008

    Hi again,

    missed adding:
    6. pls try charging with the bottom switch OFF.

    Regards to ser71 and ginko.

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  • Toshiba Master
  • 19,396 Answers

The virus may have messed up your gigabeat take out the battery and put it back see what happens.
Then , if it still doesnt start try to connect it to pc if you can see it on pc then you can reinstall firmware. The virus may have blown the firmware.

rgards

Posted on Mar 16, 2008

  • Ginko
    Ginko Mar 16, 2008

    If you have a spare battery check also that the battery is not gone.

  • Ginko
    Ginko Mar 16, 2008

    I mean replace battery with a spare one if you have one.

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  • Master
  • 818 Answers

First prove the nod32 antivirus for see what is the situation of your memory. after this write for indicated of stay of your memory.
Sergio

Posted on Mar 16, 2008

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