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From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to
activate the preinstalled batteries, and then turn on the mouse (A).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue
activity LED on the wireless receiver illuminates when the synchronization command has been received
and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED on the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
Jun 30, 2014 | PC Desktops
if its a wireless mouse and keyboard make sure the batteries are securely seated and fully charged the battery panel should be on the underside of your mouse keyboard as would be the on off switch
click start control panel keyboard hardware make sure the right type of keyboard is selected
click start control panel keyboard hardware troubleshoot or click start control panel administration tools computer management device manager scroll to keyboard you could see a yellow question/exclamation mark ? ! or red X a new driver will need to be installed
right click to install drivers
hope this helps
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