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Just purchased Floor Mate. It will not dispense cleaning solution. It will pick up water on floor and vacuum. Brushes rotate, no other problem.

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  • domingo mom Apr 04, 2008

    I just purchased a Bissell 7920 Proheat Pro-Tech Upright floor cleaner from Ebay. Everything works great except the cleaning solution is not dispensing. The rubber seals are all intact, the solution tank dispenses when I push the valve in on the bottom. I tried to prime it , but am not sure if this was done correctly. Why couldn't I clean the carpet by mixing the solution in with the clean water? What are my other options? Thanks Tracy

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Either a problem with the valve at the bottom of the tank, or where it sits is called the reservior asm, a rod in the handle hits to release the water, so your problem could be in that area. But you have a years warranty on it, take it to a warranty repair shop for repair.

Posted on Mar 15, 2008

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I am also having the same problem - it will not dispense the cleaning fluid - it is more work trying to get the thing to work than it is actually cleaning the floor.


I just took the dispenser out and splashed the mixed water and cleaning solution on the floor, it works well, but I'd rather use a good spray bottle on my next floor cause the splashed can cause spots, unless the floor is already wet. In addition this floor mate is slow if compared to a spray bottle and a sponge on your bottom foot, moping and sliding your foot over stains, and mopping up till clean and streak free. Furthermore, I used Murpys oil instead, its works good Im happy, and tired this job requires constant cleaning and rinsing of your mop bucket, with a one man team, alot of furniture and a piano its alot of work, but worth it at the end, later, going for starbucks for that pick me up.

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