If it is a dvd copy of something, or was made on a computer...some dvd players have a hard time reading the disc consistently. Try with a normal store bought dvd, and see what happens. Also, the lens could use a cleaning. A good thing to have is a cd/dvd lens cleaner disc. hope this helps
Testimonial: "Thank you for your help. We'll try the DVD lens cleaning disc. The problem occurs with store bought and rental DVDs as well. "
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