Question about PC Desktops

1 Answer

REMOVE REGISTRY FIX FROM MY COMPUTER...

Please remove registry fix set up from my computer...can't delete...nothing will open to delete it from my computer..and is not listed in my control panel....remove or give me acall with instruction to get this mess off of my computer...and I'm not happy with norton and need to talk to someone about removing it from my computer and issue me A CREDIT....864-991-8898.. ADVISE HOW I CAN TALK TO SOMEONE ABOUT THE PROBLEM I AM HAVING WITH YOUR PRODUCT..NORTON ANTIVIRUS...WHERE DO I GO TO GET THIS ANSWER?????????????

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  • suetruitt39 Mar 15, 2008

    DOWNLOAD FROM SYMANTEC.\.COM/FOWARD/SEARCH..DON'T WANT IT FIXED ..i WANT IT REMOVED FROM MY COMPUTER...NAME IS REGISTRYFIX..FROM NORTON WEBSITE

  • Matthew Haynie
    Matthew Haynie May 11, 2010

    What happens when you try to open a program? What is this "Registry fix set up" you speak of? What is the actual name of it? Where did you download it? What was the problem that made you think that you needed your registry fixed?

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Get the software call ( youruninstaller 2008 ) A+ Larry

Posted on Mar 15, 2008

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1 Answer

Where can I download a new copy of the DVD Driver for my e machine?


DvD Drivers are a part of windows and you won't find them on the manufacturer's site along with other drivers. If your dvd drive is acting up, try the following:

Click Start/My Computer and see if your dvd drive is listed as a device along with your hard drive. If not, turn off the computer, remove the power cord, open the case, then remove the two cables that are connected to the back of the dvd drive. After 30 seconds plug the cables back into the drive then reboot the computer. Now check and see if the dvd drive is listed as a device in My Computer. If not, you will need to remove upper and lower filters.

You can click the link below and when microsoft's site comes up scroll down and click Fix It or you can do it yourself with the instructions below the link based on your operating system. If you have windows 7 the Fix It will not work, you will have to do it yourself by the instructions under the link.


http://support.microsoft.com/kb/314060



Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Jun 09, 2012 | E-Machines eMachines Desktop PC

Tip

CD/DVD drive is missing or not recognized by Windows or other programs...Error...


To fix this problem automatically, download Microsoft fixit from here

Windows Vista
1. Click Start, and then click All Programs.
2. Click Accessories, and then click Run.
3. Type regedit, and then click OK.

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

4. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.

6. On the Edit menu, click Delete.
7. When you are prompted to confirm the deletion, click Yes.
8. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.

9. On the Edit menu, click Delete.
10. When you are prompted to confirm the deletion, click Yes.
11. Exit Registry Editor.
12. Restart the computer.

Windows XP

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
5. On the Edit menu, click Delete.
6. When you are prompted to confirm the deletion, click Yes.
7. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.On the Edit menu, click Delete.
8. When you are prompted to confirm the deletion, click yes.
9. Exit Registry Editor.
10. Restart the computer.

on Mar 06, 2010 | PC Desktops

Tip

CD/DVD drive is missing or not recognized by Windows or other programs...


v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} loadTOCNode(1, 'resolutTo fix this problem automatically, download Microsoft fixit from here
OR

Windows Vista
  1. loadTOCNode(2, 'resolution'); Click Start, and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  1. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.
Windows XP
  1. loadTOCNode(2, 'resolution'); Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.On the Edit menu, click Delete.
  5. When you are prompted to confirm the deletion, click yes.
  6. Exit Registry Editor.
  7. Restart the computer.

on Mar 06, 2010 | PC Desktops

1 Answer

Missing dvd writer drive oncompaq presrio 1717cl


Click Start/My Computer and see if your dvd drive is listed as a device along with your hard drives. If not, Turn the computer off, remove the power cord, remove the case, then remove the two cables that connect to the back of the dvd drive for about 30 seconds, then plug them back in and reboot. Now check to see if the dvd drive is listed under My Computer. If not you will need to Remove Upper and Lower Filters.

You can click the link below and when microsoft's site comes up scroll down and click Fix It or you can do it yourself with the instructions below the link based on your operating system. If you have windows 7 the Fix It will not work, you will have to do it yourself by the instructions under the link.


http://support.microsoft.com/kb/314060



Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 29, 2012 | PC Desktops

1 Answer

When i enter my pes 2012 dvd it doesnt appear in my dvd rom ,i have windows xp sp2 pentium dual core 2.5 ghz ,2 gb ram intel hd graphic card


If you are saying when you click Start/My Computer the dvd drive is not shown as a device like your hard drive, then try the steps below.

If this is a laptop turn the laptop over and remove the 1 screw that holds the dvd drive, then pull the drive out for 30 seconds. After 30 seconds put it back and reboot and see if it appears.

If it is a desktop, remove the cover, remove the cables from the back of the dvd drive for about 30 seconds then put it back and reboot to see if it appears.

When you click Start/My Computer see if the dvd drive is listed now.

If it is not listed now, you will need to remove Upper and Lower Filters.

You can click the link below and when microsoft's site comes up scroll down and click Fix It or you can do it yourself with the instructions below the link based on your operating system. If you have windows 7 the Fix It will not work, you will have to do it yourself by the instructions under the link.


http://support.microsoft.com/kb/314060



Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 25, 2012 | PC Desktops

1 Answer

Auto play not working


Maybe the system has not recognized the cd or dvd yet. It could be having a problem reading the cd or dvd. If the cd or dvd is one someone made and gave to you, sometimes computers have issues with those. Try a store purchased cd/dvd and see if it works.

Check to see if Auto Play is on.In Windows XP Click Start/My Computer then Right Click on the DvD/CD drive and select Properties. Then click the AutoPlay tab. In Windows Vista click Start/Control Panel or Start/Settings/Control Panel. Look for Hardware and Sound and there will be a link under it for Play CD's and other media automatically.

Check to see if the cd/dvd drive is listed as a device. Click Start/My Computer and look to see if the cd/dvd drive is listed like the hard drives are listed.

If the cd/dvd drive is not listed then Remove the Power Cord, Open the case, then remove the two cable from the back of the CD/DvD drive for about 20 seconds then put them back. Reboot the computer and see if the cd/dvd drive is listed under my computer now.

If the drive is still not listed under My Computer you will need to remove upper and lower filters.

You can click the link below and when microsoft's site comes up scroll down and click Fix It or you can do it yourself with the instructions below the link based on your operating system. If you have windows 7 the Fix It will not work, you will have to do it yourself by the instructions under the link.


http://support.microsoft.com/kb/314060



Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 18, 2012 | HP PC Desktop

1 Answer

Dvd driver reinstall


I doubt that you lost them. Dvd Drivers are a part of the operating system because they are universally standard. You won't find dvd drivers on Dell's website, they come from Microsoft as a part of windows. You might find a firmware patch or upgrade on the manufacturers site that deals with the hardware (physical drive itself).

Anyway if you are having problems with the drive try the steps below.

Click Start/My Computer and see if the dvd drive is listed as a device. If not Turn the computer off, remove the power cord, remove the case and go inside the computer to remove the cables from the back of the dvd drive for about 20 seconds then plug them back in. Reboot and see if the drive is now listed in My Computer. If not, you need to Remove Upper and Lower Filters.

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 13, 2012 | Dell PC Desktops

1 Answer

A700 dvd not recognized


Are you talking about the dvd drive is not being recognized by the computer?

Click Start/My Computer and see if the dvd drive is listed as a device. If not remove the power cord, then open the case and remove the cables that go into the dvd drive. Wait about 20 seconds then plug the cables back in and power the system back on. Look and see if the drive is recognized now under My Computer. If not you will need to remove Upper and Lower Filters.

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 09, 2012 | Lenovo Ideacentre A700 Series 40244CU...

1 Answer

Need drivers


Most CD's and Dvd's don't need drivers, they are universal standard equipment. If your DvD Drive is not working then click Start/My Computer and check to see if your drive is listed as a device. If not, Remove the Power Cord, Remove the Case, Remove the two cables that go into the DvD Drive, then put them back. Reboot and see if your drive is listed now.

If not, you will need to remove Upper and Lower Filters.

Windows 7
To resolve this problem on a computer that is runningWindows 7, use the Hardware and Devices troubleshooter. For more informationabout how to open this troubleshooter in Windows 7, visit the followingMicrosoft Web site:http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooterclip_image001.gifBack to the topWindows Vista
  1. Click Start
clip_image002.jpg, and then click All Programs.
  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.
clip_image003.jpgIf you are prompted for an administrator password or for aconfirmation, type the password, or click Allow.
  1. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.
Now go to the "Did this fix theproblem?" section.clip_image001.gifBack to the topWindows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Apr 11, 2012 | E-Machines T2672 PC Desktop

1 Answer

Our internal CD drive/ CD and DVD Burner quit working. Will not even run a CD or DVD. Actually computer doesn't even recognize the drive. Is there a way to fix it or what kind of external drive should I...


2 things. Either the drive is dead or the dreaded microsoft registry bug has lost it. Here is the fix for the MS problem. If this doesnt fix it, its a dead drive and needs to be replaced.
  1. Click Start vistastartbutton.jpg, and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. securityshield.jpg If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.
  9. On the Edit menu, click Delete.
  10. When you are prompted to confirm the deletion, click Yes.
  11. Exit Registry Editor.
  12. Restart the computer.
Hope this helps you. 9 times outta 10, this is the fix.

Sep 08, 2010 | Dell Dimension C521 PC Desktop

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