Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Error: Release the scanner lock switch:

Good Day,

I have a Lexmarl 7170 (MP830) All in one printer.
I receive the following error message:
Release the scanner lock switch and turn the power off and back on?

Leximark manuals dont even have this error in their manuals - go figure??

Thank you,
Craig

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The scanner lock is locked pls unlock it dude...

Posted on Apr 28, 2008

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1 Answer

I have an error message stating, "Release the


This took me forever to find. Please let me know if it works.
http://support-th.canon-asia.com/contents/TH/EN/8000675301.html

Oct 08, 2011 | Canon PIXMA MP830 All-In-One InkJet...

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The error message- Release the scanner lock- came on with the scanner UNLOCKED in the first place. I've troubleshooted and (flipped switch) unlocked scanner- several times- and turned MP830 off and...


I am not 100% sure on this but I do know that most printers and scanners when straight out of the box sometimes have tape or some foam that they use to keep the bits that move around from moving. I would check your manual from end to end and if you dont find anything in it then I would contact tech support for Canon as it may be that this is a bug of some sort that they may already have a fix for.

Jun 19, 2011 | Canon PIXMA MP830 All-In-One InkJet...

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I am having a problem with my printer. When I turn it on the copy light is on and the feed switch light and the alarm light and it says in the screen release the scanner lock switch and turn the power off...


Issue: ERROR LCD: Release the scanner lock switch and turn the power off and back on.
--------------------------------------------------------------------------------
Solution: Unlock the scanner lock switch

The scanner must be unlocked before turning the unit on.

Turn off the power.

Lift the document cover.

The scanner lock switch is on the left hand side of the underside of the document cover.

Slide the scanner lock switch to the release mark (an open padlock icon).

Lock the switch before transporting.

Close the document cover.

Turn the machine on.

If machine still is not working repeat the power off / on cycle waiting 5 seconds in between.

Jan 25, 2011 | Canon MP830 All-In-One Printer

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When I turn on my MP830 Cannon the error "release the scanner lock switch and turn the power off and back on" appears. I have done it . The scanner appears to attempt moving, but does not get very far


hello, what i have found out so far, sometimes a small bit of tape they use on the scanner and ribbon cable rubs on glass, then catches on the white calibration area, but not all the time, when a machine has been used really well, and taken care of, the scanner just fails, replace whole top unit, not the doc feed, just scanner unit only, if main pcb still good machine will work just fine

Sep 21, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I have a canon mp830 and its telling me to release the scanner lock switch....i've done this 10 times and the message wont go away what do i do


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Nov 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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CANON PIXMA MP830 Error Msg: Scanner not working correctly.


the error message: "Scanner is not operating correctly." The scanner is definitely unlocked.

Nov 07, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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Canon mp 830 getting error 5000


Canon site if the link does not work just go to canon.com -> support-> select Multifinction --> Inkjet --> Pixma MP830

Then type in - error code 5000 - (Leave off the " - "
Select #3 - ERROR LCD: Error code (5xxx through 9xxx) appears on the display -

1. Press ON/OFF switch to reset the multifunction device
2. Press Stop/Reset and ON/OFF to reset the printer
3. Removing paper jams MP800R / MP830 / MP530
4. The MP830 may require repair
5. Unlock the scanner lock switch (MP800R / MP830)

The links above detail each instruction. If they do not work here then got directly to the Canon Site.

Basically at one point there was a paper jam so clear it and then reset the machine.
Worked for me. Good luck to you :)




Oct 24, 2008 | Printers & Copiers

1 Answer

Scanner seems stuck and causes error


you can always try to install the printer on a friend's pc as a test of the printer...do you have the install cd? if not try canon's site to download it.

Aug 10, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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