Question about Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera

2 Answers

Lens error when i turn off my camera, the lens fails to retract and i get a screen that says, lens error, restart camera. Can anyone explain this. When i try to turn cmera off/on the lens remains extended. It does take pictures.

Posted by on

  • 4 more comments 
  • Anonymous Mar 17, 2008

    When i try to turn on the camera, it does not turn on and on the LCD displays lens error

  • Anonymous Apr 27, 2008

    When i try to turn on the camera, it does not turn on and on the LCD displays lens error

  • Anonymous May 26, 2008

    Camera lens is stuck. Won't retract or extend. I turn on the camera and it has a buzzing sound with "lens error, restart camera" displayed on the screen. I can't fix the problem. It will not take pictures, but will display the ones I've taken.

  • marionssa Jun 19, 2008

    When I turn the camera on the screen says "lens error, restart camer" and then turns off.

  • sarajan1 Dec 05, 2008

    lens error, restart camera

  • Adi33 Dec 31, 2008

    I have the same problem, lens error, restart camera but it doesn't stay on the camera turns off and the focus stays open.I need some help some one may help with a solution please. I live in Albania and we don't have servises for cameras. Thank you Adi.


×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

On Fathers Day, 2006, I received a Canon PowerShot SD700 IS, and it has served me well. Just before Father's Day, 2012, my young son dropped my precious PowerShot on its lens onto a wood floor, causing the smallest ring at the end of the lens assembly to sit at a slight angle. The lens would adjust in and out a little bit when powered up, but it would not retract, and the camera would display a lens error message, and shut off. After some research and working with the camera for a while, I figured that my chances of successfully repairing it were slim to none, and that it would be cheaper to replace it than to have it repaired. Determining that I had nothing to loose, as a last ditch effort (read: Don't try this unless you are out of options), I tried the following: Put the camera in shooting mode, turned the camera on, and tried to open the battery door in the middle of the lens adjustment so the gears would not be bound in either direction. (I'm not sure this step is necessary, but it seemed like a good idea). I Removed the battery, and then I tried banging it lens-down on the floor (padded carpet over plywood) with a mild to moderate amount of force. On the second attempt, the smallest ring appeared to straighten out. Upon reinserting the battery and powering up, the lens was able to extend and retract! The lens cover did not close completely the first time, but after turning the camera on and off a couple times and making the focus work a bit by pointing at objects near and far, it was working normally again (much to my delight, and my son's relief!)

Posted on Jun 15, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Same problem here - the forum posting on the SD 500 seems to be a bit more active (for the same problem).

http://www.fixya.com/support/t102982-e_18_problem

I have been trying to get some images or a service manual for the SD 700, with no luck...

Posted on Jun 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When turning on the camera it shows 'Lens error restart camera'


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.
 

Aug 10, 2009 | Canon PowerShot A470 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

2 Answers

"Lens error - restart camera" message, but won't restart


I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.

Apr 19, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens error with Canon ixus 970 IS


Has anyone responded to you on this yet - I have had the same problem and don't know what to do?>

Apr 07, 2009 | Canon PowerShot SD890 IS / IXUS 970 IS...

1 Answer

Lens error, restart camera


Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it.

If you're out of warranty, there are third party place that replace them such as camera lens repairs.

If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Dec 08, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

3 Answers

A460 lens error, restart camera


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jan 02, 2008 | Canon PowerShot A460 Digital Camera

Not finding what you are looking for?
Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera Logo

405 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts

Doberman

Level 2 Expert

246 Answers

Tony

Level 3 Expert

2598 Answers

halotheracer
halotheracer

Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...