Question about Roxio Easy CD & DVD Creator Platinum Edition for PC

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Roxio creator de set up(not responding)

I have just installed Roxio creator &My dvd 9.0 de and although the program has installed i am still getting the page showing that the above is not responding and i cannot get rid of it as you can probably tell i am a novice.I took on the carphone warehouse deal with free laptop and this disc was supplied to be installed.

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Posted on Jan 02, 2017

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SOURCE: roxio creator 10

Roxio has included help files and tutorials that include step-by-step instructions.
a. Double-click on the "Roxio Easy Media Creator Home" icon on your Desktop.
b. Under the "Tools" section, click on "Help Center & Tutorials".
c. The links on the right side of the help frame will launch the appropriate tutorial or
Also, Roxio has posted flash tutorials on our support website. The website address
for online tutorials click here or go to:

Thanks Roxio

Posted on Aug 27, 2008

  • 18 Answers

SOURCE: Roxio Creator 7 & Vista compatability

download it again from

Posted on Jan 17, 2009

  • 1 Answer

SOURCE: Can't install Roxio Creator 2009

There is a patch from Roxio to resolve this error!


Posted on Feb 24, 2009

  • 1 Answer

SOURCE: I have roxio creator & my dvd 9.0 de ; how do i burn my movies

I am trying to burn a movie onto a dvd using Roxio easy cd & dvd burning. The problem is that when I do burn it, it burns as a data disc. I try other things on it and it says to use the disc copier application to burn a dvd. I have searched everywhere on this progmram and there is nothing that says disc copier.

Posted on Jul 10, 2009

  • 87 Answers

SOURCE: Roxio Creator Plus "certificate file is missing"

maybe the setup package is incomplete dude
i have uploaded another one for you
download and install it with the help of winrar

Posted on Jul 26, 2009

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1 Answer

Roxio 9 compatibility with windows 7

Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7.
Roxio Creater 9 is not listed as compatible with Windows 7

The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

  • Roxio Creator 2010
  • Roxio Creator 2010 Plus
  • Roxio Creator 2010 Special Edition
  • Roxio Creator 2010 PRO
  • Roxio Easy LP to MP3
  • Roxio Burn
  • Roxio CinePlayer BD

The following products have been UPDATED to be Windows 7 compatible (as of January 2010):

  • Roxio Easy VHS to DVD
  • Roxio MyDVD 10 Premier
  • Roxio My DVD Video Lab 10
  • Roxio RecordNow Music Lab 10 Premier
  • Roxio Easy DVD Copy 4 Premier
  • Roxio Easy CD & DVD Burning
  • Roxio BackOnTrack 3 Suite
  • Roxio CinePlayer

Apr 04, 2010 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

I installed roxio creator 2010 successfully but I can't open the desktop icon.

go to my computer/program files/roxio easy creator 9 suite and copy and paste the quick launch icon and place it on your desktop

Dec 30, 2009 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

I re-install roxio creator 9, after install windows7, and don't recognize any dvd-cd unit installed, so i can't run roxio creator 9. i have a hp notebook, and roxio creator 9 came with it? what can i do?

Windows7 is still being developed and as far as I know it has some compatibility issue with many hardware etc..Check compatibility with manufacture before you look any further.

Jul 02, 2009 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

Can't install Roxio Creator 2009

There is a patch from Roxio to resolve this error!


Feb 05, 2009 | Roxio Easy Media Creator 10 Suite

1 Answer

Non funtioning dvd player

It may be a problem with your drivers for your DVD player not the software to interface with the DVD. You need to look in the device manager and check if there are any problems with the hardware. If there are it will involve updating or reinstalling the drivers for the dvd player.

Jan 07, 2009 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

Lost my product key. Roxio Easy CD & DVD Creator 6

and download "Ashampoo Burning 6 Free Edition".

While Version 9 costs money, Version 6 does everything I need, for FREE!

Oct 21, 2008 | Roxio Easy Media Creator 7

1 Answer

Re: Roxio Creator & Mydvd 9.0 DE When I try to erase a DVD RW it says not a suitable driver installed.I reinstalled the cd but no luck. How do I remedy this problem.


I am a Roxio support agent.

There is an article to resolve general burning issues here:

If this does not help, please let me know which version of Creator you are using. Also, please describe what errors you are seeing and how you get to them.

Roxio Support

Sep 17, 2008 | Computers & Internet

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