Question about Lexmark P4350 All-In-One InkJet Printer

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Error message 1102 when i put cartridge # 33 back in

Error message 1102 when i put cartridge #33 back in

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Overview

The 1102 error message is caused by a communication failure between one of the printheads (cartridges) and the All-In-One (AIO).
The procedures in this article will help you to resolve this issue.

Troubleshooting a Communication Error between the Cartridge and the Printer

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO back on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3
Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark below.
No: Continue to Step 4.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5
Insert the color cartridge. Close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7
Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges and clean the cartridge contacts

Posted on Mar 16, 2008

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I loaded a new colour cartridge in a lexmark p4350 it gives me a code 1102 i have cleaned the heads and still it gives an error 1102


The 1102 error message is caused by a communication failure between one of the printheads (cartridges) and the All-In-One (AIO). Please refer to this article to determine and resolve the issue: 1102 Error Message on the Lexmark P4300 Series All-In-One.

Apr 13, 2011 | Lexmark P4350 All-In-One InkJet Printer

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Computer says that the cartridges are in the wrong slots- which they are not. I have tried switching off and on -no effect, same message.Error 1102 The only thing that is different than usul is that I...


Turn the printer off.
Disconnect the AC power cable from the wall-outlet, to make sure that is "100%-OFF".
Reconnect it.
Remove that #33 cartridge.
Does that get rid of the "wrong" message?
Reinsert that #33 cartridge.
Does that message still appear?
Have you returned the "defective" #33 cartridge to where you bought it, and gotten a replacement for it, and installed that replacement cartridge?

Mar 25, 2011 | Lexmark X3650 Printer

1 Answer

Error 1102 Refuse to print PC screen says incompatible cartridge although I'm using original lexmark cartridge.


The 1102 error message is caused by a communication failure between one of the cartridges and your printer. Please visit the Lexmark website and refer to this article on 1102 Error Message on the Lexmark P4300 Series All-In-One. If you need additional assistance, please contact Lexmark technical support.
Hope this helps.

Feb 25, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

I HAVE LEXMARK P4310 ERROR 1102 FOR COLOR 33.I PUT ANEW ONE AND I HAVE SAME PROBLEM.I TRAY TO RESET .BUT I HAVE THE SAME PROBLEM. WHAT CAN I DO? THANK YOU


Please visit the Lexmark website and refer to this article on 1102 Error Message on the Lexmark P4300 Series All-In-One. If error continues even after following the troubleshooting steps found in the article, please contact Lexmark technical support for additional assistance. Thanks.

Dec 21, 2010 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

I have a dell printer with a error code 1102...how do I solve this?


error code 1102
Hi there
Your error message is coming from the Dell Series 5 ink Cartridge. To reset the error message, unplug the printer from the wall. Now remove the power brick from the back of the printer. Wait 60 seconds and then plug everything back in. This usually resets any error messages on the printer. Make sure the Dell Series 5 ink cartridges are intalled correctly by removing them and re-seating them .
Black in left or black side, color in right side or color side

If using a photo cartridge...

Photo cartridge in the black side(left) and color in the color side(right)
Dell Series 5 ink cartridges have a sensor in them that cannot be reset

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 08, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell 944 error message 1102 after fitting new DellBlack Cartridge


hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)

Oct 02, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

I have a Lexmark P4350, I put a new 33 color ink cartidge in and it does not reconize it and has an Error 1102


The 1102 error message is caused by a communication failure between one of the printheads (cartridges) and the All-In-One (AIO).
The procedures in this article will help you to resolve this issue.
Troubleshooting a Communication Error between the Cartridge and the Printer
Please follow the steps given below:
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO back on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark below.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Continue to step 6.

6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges and clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions).

Defective Cartridge Check
To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.

Apr 03, 2009 | Office Equipment & Supplies

2 Answers

Cartridge error


i have a lexmark p4350 and just recently got a eror message 1102, says consult user guide, cannot find that error message in the guide, what is it, thanks

Sep 10, 2008 | Lexmark P4350 All-In-One InkJet Printer

2 Answers

Inputting new ink cartridges


Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.

Sep 19, 2007 | Lexmark P4350 All-In-One InkJet Printer

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