Question about Kenmore 15864/15862 Top Load Washer
MY WASHER WILL NOT STOP FILLING UP WITH WATER. iT ALSO DRAINS ALL THE TIME. EVEN IF OFF WHAT IS WRONG?
You have a drain hose problem the water is shiphoning out as fast as it comes in you need to raise the drain hose above the tub level
Posted on Mar 15, 2008
Thanks master_tech and tech17! I had that issue today and fixed it in a matter of minutes with some extra pvc I had laying around. Made me look like a hero to my girlfriend!!
Posted on Apr 13, 2008
Your drain hose is to far down in the drain stand pipe or looped below the tub before going to the drain and is siphoning the water out
Posted on Mar 15, 2008
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Posted on Jan 02, 2017
SOURCE: Kenmore series 70 washer
On kenmore, which is made by whirlpool, there is a couple of coils attached to a bracket this is called a wig-wag.
they are located underneath the tub. when these coils engage they move a couple of bars, thus selecting agitate, spin, ect. It sounds like one of the coils is not working. Check them for power and continuity, and then go from there.
Posted on Nov 05, 2007
Here is what I suspect and let me know if I am wrong, I think your lid safety switch has failed. I looked up you machine and it is a direct drive model. The water pump is mounted on the motor. If this washer won't pump or spin then that is where I would look first. They say a picture tells a thousand words. This webpage gives details on how to access the innards of this washer. It is so simple to work on it is ridiculas. http://repair2000.com/wp_clutch.htm
NOTE: The site has to do with the clutch repair but it gives details that relate to accessing that pesky lid switch.
Posted on Apr 13, 2009
open your washer put a screwdriver in the lid switch hole set the machine on spin tell me what happens be careful the tub should spin out the water
Posted on Apr 30, 2009
I recently had this problem. It was found that the main drive belt broke and the washer would fill but not spin, agitate or drain. I replaced the belt and everything worked again. A defective or disconnected cover switch would also cause the same problem.
Posted on Jul 04, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
and you'll see a list of major sub-components with diagrams and parts.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.
The power from the motor is transmitted through the rubber piece to the transmission.
The other shaft on the motor directly drives the pump. This is likely why the machine drains.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
If the coupler looks damaged, it's a relatively easy fix.
It is also likely the source of the burning smell.
(Sears price $18.86 but available from most appliance repair shops)
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
Posted on Apr 22, 2010
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