Question about Canon imageCLASS MF8170C All-In-One Laser Printer

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I have an Imageclass MF8170c. I tried to scan something into my computer, but, I was unable to find the scanning software. I tried using the install disk to locate the driver with no results. The scanning driver won't come up or even showup to install. What is the problem? Is there something else I should be doing?

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I called Canon and they walked me through setting up the scan feature on my 8170

Posted on Apr 22, 2008

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How do i get canon imageclass mf 6540 to scan


Such printers with scanners built into them are know as Multi Function Printers. It is possible you have downloaded a 'printer only' or generic printer driver software.

Here are the links to the 3 bits of software you require:
1
http://www.usa.canon.com/nw3s/CanonUSA/DownloadContents/English/0100242106EN.htm

2
http://www.usa.canon.com/nw3s/CanonUSA/DownloadContents/English/0200155901EN.htm


3 (only for 64 bit windows 8)
http://www.usa.canon.com/nw3s/CanonUSA/DownloadContents/English/0100114601EN.htm

3 (only 32 bit Windows 8)
http://www.usa.canon.com/nw3s/CanonUSA/DownloadContents/English/0100114501EN.htm

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Unable to scan, however it does copy??


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Follow the simple steps below:
  1. Disconnect your printer from your computer.
  2. Reboot your computer.
  3. Unplug and re-plug the printer into the power source to reset it.
  4. When the printer turns on, reconnect it into your computer.
  5. Try to scan again.
You can also re-install or update your Lexmark X2670 printer driver by visiting the Lexmark website at http://bit.ly/hTPEL5. Also, if you are scanning a document for editing, make sure to install the Lexmark OCR scan software. The scan software can only be installed using the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center for additional assistance.

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What is the process to save a document or picture scanned with my HP Deskjet F4280? I am using Microsoft Windows 7. I am unable to install any HP software for this printer/scanner while using Windows 7.


There is no need to install any software for scanning from Windows 7 computer.

It's very easy

On computer click "Start" (windows icon)
click "All Programs"
click "Windows Fax and Scan"
click "Scan" and complete the scan as per on-screen instructions there


Make sure printer is turned on and connected to computer through usb cable properly.

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Hi everytime I try to scan something my computer


Please follow the link to uninstall and reinstall the drivers for your device.
Installing Devices on PCs and Laptops

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If you are having issues using your PSC 1610 on the Vista operating system there is actually an easy workaround using "paint" (I'm using "SnagIT").

Check it out:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&product=390315&lang=en

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Hope this helps!

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1 Answer

Scanning problem


no scan option comes up as the printer is unable to  communicate to  the installed software  for the pritner in the computer. So  check the hp solution center software for pritner and check  the destination list from the software where it should have all the appliactions like microsoft word and pain and other allpications to read a document installed. Its better and easier to scan a document using the hp solution center software rather than scanning from the scan  to option on printer. So if the software is not installed in your computer than try to install it again or if you do not have the disk to install the software than try to  download the software free from the link  below( the link is for windows XP operatin system)(if you have a different Operating system than try the second link to choose the operating system first) http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-43586-1&lc=en&dlc=en&cc=us〈=en&os=228&product=441125

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0〈=en&cc=us

It will resolve the problem. one more thing, before you install a new software for printer, first uninstall the earlier software and than install the software. thanks...

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(I'm the guest above, logging in this time)

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HP Photosmart C7280 All -In_one---can't get it to scan


1. Tried opening HP Solution Center
2. Try scanning using the solution center
3. If you still unable to scan using the HP Solution Center try to check if there is Digital Imaging Monitor in the lower part of your screen. If you can not see it download the scan diagnostic utility.
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=oj-45265-1&jumpid=reg_R1002_USEN
Note : do not save the software. Just run it. If it still unable to solve your problem.
4. Click on start and go to control panel. Under control panel go to scanners and cameras. Try testing the scanners and cameras. If it works try restarting your computer and then try to scan.
5. Try to scan using a shorcut from the hp software. Right click on MyComputer and open it. Open C drive and go to ProgramFiles. go to HP and then go to bin folder. Under bin folder look for hpqscnvw.exe and try scanning using the software. If you are satisfied using the program you can put a shorcut of it in your desktop. If you are unable to scan using that program.
6. Uninstall the software using the CD. Do not use the uninstall button on the cd software. Once the installation screen would come up just click on exit. Open MyComputer and then explore the CD software. Under the CD look for the "util" folder and under it look for "CCC" folder. If you are connecting the printer using a usb cable unplug it. Then uninstall the software using the Uninstall l1, l2, l3 and l4. After uninstallation put a check mark on restart later and click ok.
7. Close all the programs you have open.
8. Click on start and then Contro Panel. Go to Add/Remove Programs. If there is an entry for the printer software uninstall it. After uninstalling it close the programs being opened.
9. Click on start and then Control Panel. Go to printers. If there is an icon for the printer delete it. Right click anywhere in the printer folder screen and then select server properties. Click on port tab. If you see their a port for your printer delete it. Click on the driver tab. If you see their a driver for the printer delete it.
10. Close all the programs.
11. Remove registry entries for the printer
11a. click on start and then click on run. Type in there regedit.
11b. create a back up registry by right clicking on computer and select export. The file name for the backup registry should be HPBackUp and save it on your desktop.
11c. After creating a backup registry. Delete printer entries. Click on the computer. Then Press and hold CTRL button and then f. A new window would open up. Make sure that in that window only the first and last option have a check mark. On the search box type in their printers. and then press enter. It will search for printer folder and under printer folder if you see there an entry for the printer delete it. Keep searching "printers" folders until you have completely remove the entry for the printer.
12. Download the software of your printer in the website. www.hp.com/support
13. Install the software again
14. Try scanning afterwards using the HP Solution Center

Aug 10, 2008 | Printers & Copiers

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